Holiday Inn Gent Expo - Review Collection
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Holiday Inn Gent Expo - Review Collection

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Maaltekouter 3, Ghent 9051 Belgium

This review collection consists of 30 opinions about the Holiday Inn Gent Expo in Belgium. The hotel is described as difficult to find, outdated, and in need of renovation. However, it is praised for its convenient location near the expo center and tram stop. The staff is generally friendly and helpful, and the rooms are clean and comfortable. Some issues mentioned include heating problems, water pressure, and outdated decor.

Source: Tripadvisor Reviews of Holiday Inn Gent - Expo, an IHG Hotel

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Customer Feedback Analysis of Holiday Inn Gent - Expo, an IHG Hotel

Insightful analysis of Holiday Inn Gent Expo - discover what guests really think, from location to room condition.

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Custom Date - Dec 28, 2024
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  • Well Done Robbie

    We a very late check around midnight with two very young daughters. Robbie was very fantastic going for the extra mile. He was simply fantastic. The room was good and clean the breakfast was excellent with a variety of food. I would recommend without any hesitation

    Sentiment
    • Positive
    Content
    • Staff
    Aug 01, 2023
  • First find the way in

    You can drive in circles trying to find the way in.... (It's signed as IKEA).. Thanks for nothing.. And breakfast is 19 or 20 euros. Na. The staff are great, they know the deal, but the place is really dreary.

    Sentiment
    • Negative
    Content
    • Access
    Jul 01, 2023
  • Good for a Holiday Inn

    In a very strange place. Next to Ikea. Nothing around. Had a buffet evening meal and breakfast. Plenty choice and tasty. Rooms typical Holiday Inn. Staff made you very welcome especially the gentleman on reception.

    Sentiment
    • None
    Content
    • Location
    Aug 01, 2022
  • Another Great stay!

    Stayed here for one night with my family, party of 4. We got a large executive room, Very pleasant staff, comfy beds, free wi fi, free parking (due to my level status), excellent breakfast. The only downside, dated furniture. All this at a great rate! Thank you, will be back!

    Sentiment
    • Positive
    Content
    • Room Condition
    Jun 01, 2022
  • Worth the money !

    Nice stay, hotel got really nice restaurant and good car park. Tram is on walking distance for Ghent town. Heat in the room can get badly so worth asking for fan ! Room is average and comfortable. Showers are okay but hotel needs a refurbishment ! Got good customer service though !

    Sentiment
    • Positive
    Content
    • Facilities
    Aug 01, 2019
  • Battlefield trip

    I stayed overnight on the way to Germany, air con in room, kettle and mini fridge, lovely breakfast. It’s out of town and near a massive ikea, I enjoyed the breakfast and can’t think of anything negative

    Sentiment
    • Positive
    Content
    • Location
    Jun 01, 2019
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13 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Holiday Inn Gent - Expo, an IHG Hotel based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Travel Consultants, Market Researchers, Customer Experience Specialists, Interior Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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