Mercure Hotel in Amersfoort: Comfortable Rooms in a Convenient Location
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Mercure Hotel in Amersfoort: Comfortable Rooms in a Convenient Location

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De Nieuwe Poort 20, 3812 PA Amersfoort The Netherlands

Mercure Hotel in Amersfoort offers comfortable rooms with great views, a friendly staff, and a convenient location near the city center. However, some guests experienced issues with room security and service, such as broken locks and slow housekeeping. The hotel also lacks dining options and limited bar hours. Despite these shortcomings, the hotel provides good value for the price and is a suitable choice for business travelers and tourists visiting the Netherlands.

Source: Tripadvisor Reviews of Mercure Hotel Amersfoort Centre

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Customer Feedback Analysis of Mercure Hotel Amersfoort Centre

Explore our in-depth analysis of Mercure Hotel Amersfoort Centre customer feedback. Key insights for improving hospitality services.

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Custom Date - Mar 13, 2025
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  • Good Location and Helpful staff

    Returned here aftre 6 years and found it had not changed. Very friendly and efficient staff, clean room and ideal location. Would have given it 5 stars, but the restaurant was not open for dinner and the bar was not always open.

    Sentiment
    • Positive
    Content
    • Service
    Apr 01, 2023
  • Good business hotel

    Went for dinner during the week and decided to stay over for the night. Hotel is great, nice rooms and good service. Location is good and short walk to main places in Amersfoort. Typical business hotel in good condition.

    Sentiment
    • Positive
    Content
    • Location
    Sep 01, 2020
  • Convenient and good value

    Located a 5 minutes walk from the beautiful old town of Amersfoort. Car park under hotel is charged, but managed to get free parking for motorbike. Corporate style hotel, good breakfast, but not cheap

    Sentiment
    • Positive
    Content
    • Location
    Sep 01, 2019
  • Wonderful Hotel

    Hotel is really great!We stayed for 3 days business purposes. Great breakfast(really great), great service, close to the station and clean hotel. If i would stay again Mercure will be definetly my choice! Thanks you Mercure!

    Sentiment
    • Positive
    Content
    • Breakfast
    Jul 01, 2019
  • Business trip

    The hotel is very good and well located near the city center. Just the size of the duvet. too small for the bed. The restaurant for the diner is very good. The breakfast is also very good and offer you all you need (sweet or salty food).

    Sentiment
    • Positive
    Content
    • Room
    Jul 01, 2019
  • Very good hotel (allround) in a very good location

    Friendly staff, good cheap parking, very comfortable rooms, everything you want from a breakfast in walking distance from the city centre, good restaurants very near by. Get a room on the top floors for the view.

    Sentiment
    • None
    Content
    • Staff
    Jun 01, 2018
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Sentiment Analysis (limited preview)
43 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Mercure Hotel Amersfoort Centre based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Analysts, Travel Consultants, Market Researchers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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