Mixed Reviews: Friendly Staff, Great Location, Outdated Rooms
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Mixed Reviews: Friendly Staff, Great Location, Outdated Rooms

Unlock The Clarendon Hotel's Customer Feedback Insights

Montpelier Row, Blackheath, London SE3 0RW, United Kingdom

The Clarendon Hotel in Blackheath, London, receives mixed reviews with praise for friendly staff, great location, and good food, but also criticism for outdated rooms and overpricing. Guests highlight the lovely views, convenience to transport, and delicious breakfast. The hotel's proximity to attractions like Greenwich and easy access to Central London are appreciated. However, concerns about room conditions, noise levels, and pricing issues are mentioned frequently.

Source: Google Business Reviews of The Clarendon Hotel

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Customer Feedback Analysis of The Clarendon Hotel

Insightful analysis of The Clarendon Hotel reviews covering staff, facilities, dining, and more for strategic improvements.

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  • Very attentive and friendly staff! We loved our room, will definitely be coming back :)

    Sentiment
    • Positive
    Content
    • Staff and Service

  • Great staff...lovely clean hotel and a breakfast to shout about!!! Just gorgeous

    Sentiment
    • Positive
    Content
    • Food and Dining Experience

  • Very nice good location for O2. Very comfy beds.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Staff amazing hotel is lovely for a 3 star

    Sentiment
    • Positive
    Content
    • Staff and Service

  • Great hotel in London close to railway station and Greenwich park

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Just went for a medical test. I hear good reports though.

    Sentiment
    • Positive
    Content
    • Transportation and Nearby Activities
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Sentiment Analysis (limited preview)
94 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Clarendon Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Tourism Marketers, Customer Service Analysts, Business Development Executives, Travel Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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