Widespread User Dissatisfaction with Taskrabbit Services
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    • Product Managers
    • Customer Service Directors
    • Business Strategists
    • UX/UI Designers
Widespread User Dissatisfaction with Taskrabbit Services

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The reviews for Taskrabbit highlight significant dissatisfaction among users, primarily due to unreliable service from taskers. Many customers reported last-minute cancellations and poor communication, often leaving them without assistance and resulting in wasted time. Issues with account login, payment procedures, and a lack of customer support further exacerbated frustrations. While some users praised taskers as professional and competent, the overwhelming sentiment indicates a lack of reliability in their service delivery. Many reviewers expressed their disappointment and stated they would not recommend the app to others, citing a need for better oversight and management of taskers to restore trust in the platform.

Source: Google Play Reviews of Taskrabbit

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Customer Feedback Analysis of Taskrabbit

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Non serve nnt esperienza di montatori 0 non sano fare nulla mi hanno rovinato il mobile

    Sentiment
    • Negative
    Content
    • Service Quality Complaints
    Mar 07, 2025

  • Servizio più che pessimo, perso giorno di lavoro perché il tasker non ha disdetto, non ha avvisato e non si è presentato.

    Sentiment
    • Negative
    Content
    • Task Cancellation Problems
    Nov 19, 2024

  • La struttura dell'app è buona. L'idea è carina. Il problema sono i tasker che spariscono, non si presentano e non rispondono più

    Sentiment
    • Negative
    Content
    • Tasker Reliability
    Nov 12, 2024

  • il tasker non si è palesato e non ha nemmeno chiamato per avvertire

    Sentiment
    • Negative
    Content
    • Tasker Reliability
    Oct 24, 2024

  • Professionale, serio metodico e ordinato. Ottimo lavoro

    Sentiment
    • Positive
    Content
    • Service Quality Complaints
    Oct 04, 2024

  • App fatta bene peccato che annullano in continuazione le task assegnate quindi abbassare inutile (montaggio ikea)

    Sentiment
    • None
    Content
    • Task Cancellation Problems
    Sep 23, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Taskrabbit based on online reviews collected from Google Play. The analysis helps Market Researchers, Product Managers, Customer Service Directors, Business Strategists, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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