Negative reviews of Policy Bazaar: Poor customer support and deceptive practices
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Negative reviews of Policy Bazaar: Poor customer support and deceptive practices

Policy Bazaar receives negative reviews from customers, with complaints about poor customer support, deceptive cancellation terms, and sales-driven tactics. Many customers report difficulties in canceling policies and receiving refunds. The company is accused of selling customer data and lacking transparency in policy terms and conditions. Avoid Policy Bazaar for claims processing and overall customer satisfaction.

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Recommended

    The process of obtaining car insurance was smooth. Had some issues in obtaining orange card but subsequently resolved. Overall satisfied with services.

    Sentiment
    • Positive
    Content
    • Customer Support
    Dec 22, 2023
  • customer service is very bad

    customer service is very bad. They are not listening to customer requestsbut pushing to buy policy if you tell them you already have policy through them they hang up the phone. I wish I could give -* if I could.

    Sentiment
    • Negative
    Content
    • Customer Support
    Dec 04, 2023
  • Do not buy any policy from them

    Do not buy any policy from them, I am struggling to cancel a policy which I bought but it dsnt meet he immigration requirments.

    Sentiment
    • Negative
    Content
    • Policy Issuance
    Oct 30, 2023
  • Cheaters

    Cheaters, Hides about all the charges. worst service, took 3 months to processing refund still not done

    Sentiment
    • Negative
    Content
    • Customer Support
    Sep 24, 2023
  • Basically harassment

    They call you everyday, more than 5 times a day, until you block them.Also, they sell your data to other parties.

    Sentiment
    • Negative
    Content
    • Data Privacy
    Sep 01, 2023
  • Terms and conditions they will never…

    Terms and conditions they will never tell you before taking a policy after the policy taken they will tell this will be not applicable because of this this points. And you just waisted the money.

    Sentiment
    • Negative
    Content
    • Misleading Information
    Jun 09, 2023
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Sentiment Analysis (of 30 reviews)
-96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Policybazaar  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Customer Service Managers, Market Researchers, Data Analysts, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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