Customers of ZestMoney have expressed dissatisfaction with delayed cashback, poor customer service, and unprofessional behavior. Many complaints mention issues related to refund delays, non-responsive support, and lack of transparency. Some customers have faced challenges with EMI updates impacting their CIBIL scores. Overall, ZestMoney's credibility is questioned due to unresolved cashback concerns and unmet promises.
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I send 30 up mails but zestmony last 3 months give only excuses and give next date India's big froad app zestmony
they are just big fraud and lazy company. They block my refund money more then 28 days and still now
Fraud app ...6 month ho Gaye hai abhi tak cashback received nahi hua hai.... customer care date pe date dete hai sirf ....
Dear Zest money team,BRAND CASH BACK AMOUNT NOT REFUNDNEXT TIME I AM NOT PREFERRED TO ZEST MONEY SCHEMESF_CK THE YOUR OFFERS
I got a credit limit assigned but could not activate it. I have been trying to continue the activation process and the app gets stuck on. I informed zestmoney customer care about it and they told me the issue will be forwarded to technical team. It has been almost a week and the issue still persists. Please look into it.Thank you
Worst experience so far. They have a chat option but a reply takes hours and hours with no proper solution. when it comes to deduction from a customer's account there is no technical error but to process a refund they will always have a technical error. The entire customer care support is sitting there to lie with no solution. and there is no higher management a customer can connect with or talk to, in short you will be stuck.
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