Customer Insights on Machka: Luxury Clothing and Service Concerns
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Customer Insights on Machka: Luxury Clothing and Service Concerns

Unlock Key Customer Insights on Machka’s Luxury Clothing

QP98+442, Al Mughrizat, Riyadh 12483, Saudi Arabia

The reviews for Machka, a luxury Turkish women’s clothing brand, highlight a blend of elegant designs and high prices. Many customers appreciate the quality and uniqueness of the pieces available, along with the professionalism of the staff. However, there are significant concerns regarding the return policy, which is viewed as unprofessional and overly restrictive. While some reviewers commend the store's diverse collections suitable for all ages, others criticize the lack of communication available for inquiries and the inconvenience caused by delayed returns. Overall, while the store is recognized for its distinctive merchandise and customer service, the high cost and unsatisfactory return experience have left several customers dissatisfied.

Source: Google Business Reviews of machka

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Customer Feedback Analysis of machka

Explore customer insights on Machka with our analysis on luxury clothing experiences, service concerns, and more.

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Popular Phrases (limited preview)
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Featured Content
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  • What a beautiful store, but the price is high

    Sentiment
    • Positive
    Content
    • High Prices

  • The employee is wise and her service is excellent, and the store is classy

    Sentiment
    • Positive
    Content
    • Employee Professionalism

  • Does the store have an application, an online website, or a store in malls only???

    Sentiment
    • Negative
    Content
    • Communication Issues

  • A very high-end store, but one time he took a damaged piece 😔!!

    Sentiment
    • None
    Content
    • Store Quality

  • The pieces are elegant đŸ€© They have discounts at this time

    Sentiment
    • Positive
    Content
    • Luxury Experience

  • An exhibition of various Turkish dresses, but the prices are very high. The exhibition lacks appropriate decoration

    Sentiment
    • None
    Content
    • High Prices
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Sentiment Analysis (limited preview)
21 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for machka based on online reviews collected from Google Business. The analysis helps Fashion Retail Managers, Marketing Professionals, Customer Experience Analysts, Brand Strategists, E-commerce Directors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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