Mixed Reviews for Zerorez Service Quality
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Mixed Reviews for Zerorez Service Quality

Zerorez receives mixed reviews with positive comments on professional technicians like Arturo, Ben, and Will, delivering great service. However, some customers express dissatisfaction regarding pricing transparency and effectiveness in stain removal. Overall, Zerorez's service quality varies, with both exceptional and disappointing experiences reported.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The technician

    The technician, Elton, was friendly and efficient and did a wonderful job. The carpet looks great.

    Sentiment
    • Positive
    Content
    • Carpet Cleaning Results
    Jan 10, 2024
  • Tech

    Tech, Will S was great. Next day appointment was awesome. Area rug cost seems a bit pricey but overall great experience. Will use again.

    Sentiment
    • Positive
    Content
    • Appointment Scheduling
    Dec 30, 2023
  • Great service the day before Christmas…

    Great service the day before Christmas eve!

    Sentiment
    • Positive
    Content
    • Appointment Scheduling
    Dec 23, 2023
  • Quick and Easy

    Everything looks great and smells amazing. Such a quick and painless experience

    Sentiment
    • Positive
    Content
    • Carpet Cleaning Results
    Dec 22, 2023
  • Absolutely OUTSTANDING!

    Absolutely OUTSTANDING!Alturo did a great job!

    Sentiment
    • Positive
    Content
    • Technician Experience
    Dec 22, 2023
  • Carpets look like new!

    Ben was great and efficient!

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Dec 21, 2023
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Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Zerorez  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Executives, Business Analysts, Quality Assurance Managers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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