Animalis Online Reviews Executive Summary
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Animalis Online Reviews Executive Summary

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Animalis has received overwhelmingly negative reviews regarding late deliveries, missing products, unresponsive customer service, and issues with refunds. Customers express frustration with repeated delays, lack of communication, and perceived incompetence. Complaints include orders not being shipped, poor quality products, and difficulties in obtaining refunds. Many customers regret choosing Animalis and warn others to avoid the site due to unresolved issues and poor service.

Source: Trustpilot Reviews of Animalis 

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Customer Feedback Analysis of Animalis 

Explore the comprehensive feedback analysis of Animalis. Uncover insights on delivery, service, and product issues.

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Custom Date - May 18, 2025
Popular Phrases (limited preview)
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  • 3 commandes non honorés sur 4

    3 commandes non honorés sur 4... 75% d'erreur à la livraison ça devrait être requalifié comme une arnaque ou fausses promotions.

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Feb 28, 2024
  • Commande toujours pas expédiée 5 jours…

    Commande toujours pas expédiée 5 jours après l’achat. Du coup j’annule ma commande. 10 jours après toujours pas de trace de remboursement. Mail envoyé à 2 reprises mais réponse automatique que le remboursement a été effectué…

    Sentiment
    • Negative
    Content
    • Order Processing Delays
    Jan 31, 2024
  • Commande non expédiée apparemment ils…

    Commande non expédiée apparemment ils doivent me rembourser mais toujours rien fuyez ce site est clairement une arnaque ne commandez pas chez eux

    Sentiment
    • Negative
    Content
    • Refund Problems
    Jan 30, 2024
  • car on ne peu pas mettre 0.

    car on ne peu pas mettre 0.propose des prix tres interessant sur le site mais impossible d avoir car jamais disponible dans les magasin.

    Sentiment
    • Negative
    Content
    • Product Quality Complaints
    Jan 24, 2024
  • Commande du 5/1 débit immédiat mais toujours pas expédié le 10

    Commande du 5,débitée immédiatement mais toujours pas expédiée le 10On est loin de la promesse d expédition sous 72 hAu vu des avis qui precedent, je ne commanderai plus chez animalis

    Sentiment
    • Negative
    Content
    • Order Processing Delays
    Jan 10, 2024
  • colis enfin reçu en très mauvais mais…

    colis enfin reçu en très mauvais mais pas la bonne référence on m'annonce un remboursementje pense que je vais attendre bien longtempsplus jamais de commande chez euxje ne recommande absolument pas ce site je le déconseille

    Sentiment
    • Negative
    Content
    • Product Quality Complaints
    Dec 29, 2023
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Sentiment Analysis (limited preview)
-90 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Animalis  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Directors, Retail Industry Analysts, Business Development Executives, Product Quality Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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