Mixed Reviews for 'Sunsets and Palm Trees' Highlight Strengths and Weaknesses
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Mixed Reviews for 'Sunsets and Palm Trees' Highlight Strengths and Weaknesses

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Champakulam - Padaharam Rd, Nadubhagam, Champakulam, Kuttanad Taluk, Kerala 688505, India

The reviews for 'Sunsets and Palm Trees' in Alleppey present a mixed picture. Many guests praised the beautiful natural setting, friendly staff, and delicious food, especially highlighting the helpfulness of host David. However, numerous reviews expressed dissatisfaction with the maintenance of the property, citing issues such as unclean rooms, poorly maintained plunge pools, and a musty smell. While some found the accommodation peaceful and well-decorated, others warned potential visitors about misleading online photos and service shortcomings. Overall, the experience appears to vary greatly depending on guests' expectations and the specific room conditions.

Source: Google Business Reviews of Sunsets and Palm Trees

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Customer Feedback Analysis of Sunsets and Palm Trees

Explore the comprehensive feedback analysis of 'Sunsets and Palm Trees'. Discover strengths, weaknesses, and guest insights.

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  • Au prix de la chambre (145€ sur airbnb) les kayaks pourraient au moins être mis a disposition gratuitement.Le lieu est splendide et les chambres sont raffinées mais le prix reste excessif.Nearby activities: Kayak

    Sentiment
    • None
    Content
    • Value For Money

  • מקום מדהים ממש!!היפה ביותר שהייתי בו, עיצוב החדרים האמנותי, ברמה הגבוהה ביותר.שרות בייתי אדיב ורחב לב.תענוג של ממש, פינוק אמיתי.ממליצה בחום.

    Sentiment
    • Positive
    Content
    • Host Hospitality

  • Endroit idyllique au bord des back waters.Sérénité et calme absolu.Les repas sont délicieux avec possibilité de choisir vege ou non.David est un hote adorable, disponible et nous a éclairé sur l'Inde.Nous recommandons les yeux fermés.

    Sentiment
    • Positive
    Content
    • Food Quality

  • Fantastische plek om even tot rust te komen na een bezoek aan de backwaters. Uitzicht over de rivier is goud waard, kamers met smaak ingericht. En David is de perfecte host

    Sentiment
    • Positive
    Content
    • Location And Scenery

  • Photos were deceiving.. property not maintained properly..rooms were smelly and not giving good ambience.. Not worth the price we paid.. the small pool was a good part.. Otherwise good to avoid if you're looking for a sparkly clean room..

    Sentiment
    • Negative
    Content
    • Cleanliness And Maintenance

  • Очень красивое, атмосферное место. Территория превосходная. Отзывчивый персонал. Очень вкусная еда.

    Sentiment
    • Positive
    Content
    • Food Quality
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Sentiment Analysis (limited preview)
43 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Sunsets and Palm Trees based on online reviews collected from Google Business. The analysis helps Hospitality Managers, Tourism Marketing Professionals, Hotel Developers, Customer Service Trainers, Travel Bloggers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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