Mixed Customer Feedback on Paytm: Secure UPI Payments
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Mixed Customer Feedback on Paytm: Secure UPI Payments

The reviews for Paytm: Secure UPI Payments depict a mixed experience. Customers have complained about issues with customer support, refund procedures, and app functionality. Some users faced difficulties in accessing real human support and experienced delays in resolving payment-related problems. On the positive side, some customers appreciated the app's payment services and ease of use for booking tickets and making transactions. Overall, there is a concern regarding customer service quality and responsiveness, with users highlighting both positive and negative experiences with the platform.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • But not linked Bank account with India post payment Bank

    Sentiment
    • Positive
    Content
    • Payment Related Issues
    May 27, 2024

  • App is good but money is not unlimited... that's why i am giving 1 star rating

    Sentiment
    • Negative
    Content
    • Service Quality
    May 27, 2024

  • nice options for booking train and movie tickets.

    Sentiment
    • Positive
    Content
    • Booking Services
    May 27, 2024

  • पेटीएम बहुत ही घटिया एप्लीकेशन है इसका उसे कभी मत कीजिए यह पैसे काट लेता है और वापस भी नहीं करता सिर्फ प्रोसेसिंग में डाल देता है

    Sentiment
    • Negative
    Content
    • Payment Related Issues
    May 27, 2024

  • How to download paytm upi and wallet transaction summary statement pdf for financial year?

    Sentiment
    • Negative
    Content
    • App Usability
    May 27, 2024

  • One month before I Recharged mobile through this app but not recharged,not refunded yet . Very upset.

    Sentiment
    • Negative
    Content
    • Refund Process
    May 27, 2024
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Sentiment Analysis (of 30 reviews)
3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Paytm: Secure UPI Payments based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Service Managers, Market Researchers, UX/UI Designers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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