Kajabi Reviews: Comprehensive Tools, Mixed Reactions
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Kajabi Reviews: Comprehensive Tools, Mixed Reactions

Kajabi receives mixed reviews with praise for its comprehensive online academy tools, integrated features, and excellent customer support. However, complaints include difficulties in canceling subscriptions, lack of email marketing features, and issues with customer service responsiveness. Users appreciate the platform's ease of use, community features, and coaching support. Some reviewers highlight challenges with complex setups, high costs, and fund holding problems. Despite the varying experiences, Kajabi seems to offer a valuable all-in-one solution for online businesses.

Best for
  • Digital Marketing Professionals
  • Online Course Creators
  • E-commerce Consultants
  • Customer Experience Managers
  • Educational Technology Specialists

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Kajabi is the best

    Kajabi is the best! It made a launching a business easy and quick! And with so many features I don't need all kinds of software to make it work!

    Sentiment
    • Positive
    Content
    • Ease of Use and User-Friendliness
    Feb 28, 2024
  • I love Kajabi

    I love Kajabi! You can literally do EVERYTHING on this platform!! The platform is super easy to navigate, and there are training videos for anything you don't understand.

    Sentiment
    • Positive
    Content
    • Platform Features and Tools
    Feb 25, 2024
  • Kajabi is exactly what I need!!

    Awesome platform for keeping my courses available for use for clients and I'm happy with their customer service who is always willing to answer any questions!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 24, 2024
  • Great onboarding experience

    Super impressed with the onboarding support received; Jack and Ryan have been super helpful. Everything is working well and we are very happy with the new platform.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 20, 2024
  • Love Kajabi

    Love Kajabi! I've been a client since the beginning and it just keeps getting better. Thanks for continuing to add products and services to support my growing business!

    Sentiment
    • Positive
    Content
    • Platform Features and Tools
    Feb 02, 2024
  • the access support is just what I need

    the access support is just what I need. real hand holding through the intricacies of the setup and preparations for my product lines to be organized. thx.

    Sentiment
    • Positive
    Content
    • Technical Support and Assistance
    Oct 26, 2023
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Sentiment Analysis (of 30 reviews)
36 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Kajabi  based on online reviews collected from Trustpilot. The analysis helps Digital Marketing Professionals, Online Course Creators, E-commerce Consultants, Customer Experience Managers, Educational Technology Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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