Mixed Reviews Highlighting Service Quality and Communication
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Mixed Reviews Highlighting Service Quality and Communication

Mixed reviews are found for Elgiganten A/S, with customers mentioning a range of experiences from easy online purchases and good service to delays in orders, poor repair services, and lack of communication. Some customers praised the helpfulness of specific store locations, while others criticized the handling of repairs and delivery delays, impacting their overall satisfaction.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • som sædvanlig en god oplevelse at…

    som sĂŠdvanlig en god oplevelse at handle med jer

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Sep 04, 2024
  • God service

    Alting gik efter planen, sÄ god service

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Sep 04, 2024
  • En venlig og målrettet hjælp i Hillerød…

    En venlig og mÄlrettet hjÊlp i HillerÞd afdelingen.

    Sentiment
    • Positive
    Content
    • In-Store Experience
    Sep 04, 2024
  • Mega dårlig oplevelse

    Mega dÄrlig oplevelse, de ringer ikke tilbage, nÄr man beder om det. DÄrlig kundeservice.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Sep 04, 2024
  • God betjening

    God betjening, hjĂŠlpsom med forstĂ„else pĂ„ min sitationâ˜ș

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Sep 03, 2024
  • Nemt og hurtigt køb

    Nemt og hurtigt kĂžb, god hjĂŠlp :)

    Sentiment
    • Positive
    Content
    • Online Shopping Experience
    Sep 03, 2024
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Sentiment Analysis (of 30 reviews)
26 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Elgiganten A/S  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Experience Analysts, Market Researchers, Business Strategists, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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