Mixed User Reviews Highlight Issues and Benefits of Harvestrolley App
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Mixed User Reviews Highlight Issues and Benefits of Harvestrolley App

Unlock Insights with Harvestrolley App Feedback Report

The reviews for the Harvestrolley grocery delivery app reflect a mix of user experiences. While some users appreciate the convenience and variety of products offered, others express frustration due to technical issues such as glitches, search functionality problems, and inconsistent service availability. Many users have faced challenges with account sign-up, address recognition, and overall app performance, leading to uninstallation in several cases. Positive feedback highlights the enjoyable service during calls and the potential for future use, but the array of complaints suggests significant areas for improvement. Overall, the app's current state raises concerns among users about reliability and ease of use.

Source: Google Play Reviews of Harvestrolley-Grocery Delivery

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Customer Feedback Analysis of Harvestrolley-Grocery Delivery

Explore our in-depth analysis of Harvestrolley app reviews, uncovering key insights for enhancing user experience and service.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • Terrible app. Search doesn't work. How can you have a grocery delivery app, with a search that doesn't work?

    Sentiment
    • Negative
    Content
    • Search Functionality
    May 29, 2023

  • Was a good idea. Things change in the app. Address ok then not, then it's okay be again. Used to be able to order meals from the cafes, but now they don't show up. App sucks. Had to uninstall and reinstall several times. Had to use different email because app wouldn't let me use my original one I used to sign up with. Yikes

    Sentiment
    • Negative
    Content
    • Address Issues
    Jan 25, 2023

  • I saw the truck in my neighborhood and I downloaded the app. All the app shows is "out of service".

    Sentiment
    • Negative
    Content
    • App Functionality
    Sep 24, 2021

  • Excellent service! Second time calling the Trolley and the service is always the best, a big variety of products and good price.

    Sentiment
    • Positive
    Content
    • Service Quality
    Jun 30, 2021

  • Was great now not so much. I used the Trolley a few time & now I can even reenter my home address

    Sentiment
    • Negative
    Content
    • Address Issues
    Jun 29, 2021

  • Good experience calling for the harvest trolley. Really nice experience and can see myself using it more over time.

    Sentiment
    • Positive
    Content
    • Service Quality
    Apr 25, 2021
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Sentiment Analysis (limited preview)
-30 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Harvestrolley-Grocery Delivery based on online reviews collected from Google Play. The analysis helps Product Managers, Mobile App Developers, Customer Service Executives, UX/UI Designers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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