Customer Feedback on AU 0101 App: Reliability, Service Quality, and Areas for Improvement
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Customer Feedback on AU 0101 App: Reliability, Service Quality, and Areas for Improvement

Customers have mixed opinions about AU 0101 app, praising its reliability, ease of use, and customer service while also mentioning issues like unresponsive support and account blocking. Users appreciate the bank's services but highlight the need for improved functionality and accessibility. Some customers express satisfaction with the application's performance and reliability, while others request better service expansion and reduced charges. Overall, the app is considered good but with room for enhancement.

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  • Financial Analysts
  • Product Managers
  • Customer Experience Specialists
  • Digital Bank Executives
  • Marketing Professionals

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Custom Date - May 21, 2024
Featured Content
  • App open nhi ho rha

    Sentiment
    • Positive
    Content
    • App Performance
    Apr 06, 2024
  • Sarvar shi se nhi calti hai

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 04, 2024
  • Khata block kar deta h

    Sentiment
    • Negative
    Content
    • Account Access Issue
    Apr 04, 2024
  • Kya fincare sfb bank ke money isme aa gayi

    Sentiment
    • Positive
    Content
    • None
    Apr 01, 2024
  • हमारे लिए तो यही बैंक अच्छा है हमें तो एक डेढ़ साल में कोई भी नुकसान नहींहुआ हमारे लिए ही बैंकबहुत अच्छा

    Sentiment
    • Positive
    Content
    • Satisfaction with Bank
    Mar 24, 2024
  • बेंक तों बहुत अच्छा है पर कर्मचारी बहुत नकटे है

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for AU 0101: Savings, Credit, UPI based on online reviews collected from Google Play. The analysis helps Financial Analysts, Product Managers, Customer Experience Specialists, Digital Bank Executives, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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