Critical User Feedback on Starbucks Malaysia App Highlights Major Issues
  • 79 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Unlock Insights: Starbucks Malaysia App User Feedback Report

Critical User Feedback on Starbucks Malaysia App Highlights Major Issues

The Starbucks Malaysia app consistently receives negative feedback from users, primarily due to its limited functionality and persistent technical issues. Key complaints include difficulties with email verification, frequent app crashes, and problems with the top-up mechanism. Users express frustration over the inability to order beyond a 3KM radius and often being logged out unexpectedly, disrupting their experience. Many customers report being unable to register or reset their passwords, leading to a lack of access to features like loyalty rewards. Overall, the app appears to fall short of user expectations, indicating a pressing need for improvements to enhance functionality and user experience.

Best for
  • Product Managers
  • User Experience Designers
  • Mobile App Developers
  • Customer Service Managers
  • Digital Marketing Specialists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Custom Date - Nov 14, 2024
Featured Content
  • Location 3KM can’t order pick up

    I want to know, how far can order pick up???
    McDonald’s 3KM can order. Starbucks 3 KM can’t order !!!

    Sentiment
    • Negative
    Content
    • Limited Ordering Distance
    Jul 03, 2024
  • Not able to reload card thru app

    App crash every time want to reload card

    Sentiment
    • Negative
    Content
    • App Crashes
    Apr 19, 2024
  • Crash every time i tried to reload my Starbucks Card

    The app crash every time i tried to reload my Starbucks Card. Please fix this.

    Please also add the ability to add starbucks card directly to Apple Wallet.

    Sentiment
    • Negative
    Content
    • App Crashes
    Apr 15, 2024
  • Can’t top up via iOS

    Tried multiple times to top up, but always ejected from the apps and needs sign in again. Tried to uninstall and reinstall back, still having same problems.

    Sentiment
    • Negative
    Content
    • Login Issues
    Apr 05, 2024
  • CANT TOP UP AT ALL

    To pup mechanism broken for the longest time not working on iOS

    Sentiment
    • Negative
    Content
    • Payment Functionality Issues
    Mar 31, 2024
  • Unable to top up the e-wallet

    The app will close automatically when I am topping up the money. It’s very frustrating after a few attempts.

    Sentiment
    • Negative
    Content
    • App Crashes
    Mar 28, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. App Store Reviews 82
  2. App Store Reviews 85
  3. App Store Reviews 86
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Starbucks Malaysia based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Customer Service Managers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.