Mixed Reviews: Professionalism and Promptness vs. Quality Concerns at ProofreadingPal
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Mixed Reviews: Professionalism and Promptness vs. Quality Concerns at ProofreadingPal

Unlock Insights: ProofreadingPal Customer Feedback Analysis

ProofreadingPal is a service that receives mixed reviews. Customers appreciate the professionalism, promptness, and helpful corrections provided by the editors. However, some feel that the quality of editing could be improved, with suggestions not always fully addressing grammar issues. The availability of 24/7 service is praised for accommodating various time zones. While some clients find the editing to be excellent and valuable, others express disappointment in the level of changes made. The two-proofreader model is highlighted as beneficial for receiving multiple perspectives. Overall, opinions vary on the service's effectiveness and value for money.

Source: Trustpilot Reviews of ProofreadingPal 

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Customer Feedback Analysis of ProofreadingPal 

In-depth analysis of ProofreadingPal customer feedback. Discover professionalism, quality, and value insights.

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Custom Date - Dec 28, 2024
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  • A Bit Disappointed

    Like: efficient, friendly.Dislike: Not fully address the grammar issues.

    Sentiment
    • None
    Content
    • Quality of Work
    Apr 04, 2024
  • Overall quality not great

    Overall quality not great. Most recommended edit either change the meanings or ended up with long winded sentences. Was a lot of work post proofreading to fix it

    Sentiment
    • Negative
    Content
    • Quality of Work
    Feb 12, 2024
  • Very Professional

    Professional work, reasonable pricing, fast turnaround. I like it because it is not overly edited and just what the paper needs, it is also very nice to see the comments, for sure I'll use the service again!

    Sentiment
    • Positive
    Content
    • Professionalism
    Jan 20, 2024
  • It was nice

    It was nice, and formated based APA format. I was really expecting expert opinion, and critical comments to strengthen the manuscript. In all, thank you for the great work.

    Sentiment
    • None
    Content
    • Quality of Work
    Dec 20, 2023
  • The editors much contributed the publication.

    The editors have given me advice whichenabled me to revise the article recently published.Thanks to the editors.

    Sentiment
    • Positive
    Content
    • Quality of Work
    Dec 01, 2023
  • The fact that you are available 24X7 is offers flexibility

    The fact that you are available 24X7 is great as I live in a different time zone, and would find it really hard if it was not so.I am working on another article now and will avail your services soon.

    Sentiment
    • Positive
    Content
    • Timeliness
    Nov 04, 2023
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Sentiment Analysis (limited preview)
71 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ProofreadingPal  based on online reviews collected from Trustpilot. The analysis helps Content Marketers, Academic Researchers, Authors and Writers, Business Consultants, Marketing Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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