Prime Location & Compact Rooms in Westminster: Guest Reviews
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Prime Location & Compact Rooms in Westminster: Guest Reviews

Unlock Insights: Premier Inn Westminster Guest Feedback Report

21 Tothill St, London SW1H 9LL, United Kingdom

Prime location in Westminster offering compact yet functional rooms at a reasonable price. Guests appreciate the cleanliness, helpful staff, and the option of a £7 breakfast. Although rooms are small and lack windows in some cases, the hotel provides modern amenities like touchscreen light controls. The central location allows for easy access to iconic London attractions within walking distance.

Source: Google Business Reviews of hub by Premier Inn London Westminster

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Customer Feedback Analysis of hub by Premier Inn London Westminster

Explore in-depth analysis on Premier Inn London Westminster with guest feedback on rooms, service, and more for informed decisions.

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  • Nous sommes habitués à cette chaîne d’hôtel. Celui-ci est bien situé, il est proche des sites touristiques les plus connus. Les chambres sont petites mais fonctionnelles. L’hôtel est calme et propre. Le petit déjeuner est suffisant pour bien démarrer la journée. Nous n’avons pas testé le bar ou le restaurant. Le personnel était très accueillant et souriant. Nous reviendrons avec plaisir.

    Sentiment
    • Positive
    Content
    • Overall Experience

  • Hotel formidable pour un séjour à Londres, nous sommes restés 5 nuits, l'hôtel était propre, moderne, confortable et aussi très calme.Les employés étaient très gentils et souriants.Le petit-déjeuner était très bon, la pièce de vie très agréable également.Petit plus, pouvoir avoir du bon café/thé à toute heure.La localisation était aussi exceptionnelle.N'hésitez pas le séjour était parfait !Nearby activities: Big BenWestminsterSt James Park

    Sentiment
    • Positive
    Content
    • Overall Experience

  • Location was perfect, the minimalist rooms had everything we neededRooms: The rooms are perfect, modern, clean and everything needed for a short stay without all the frillsNoteworthy details: At check in we were advised of no hot drink facility in the room but there was complimentary coffee, tea and hot chocolate available from the lounge which was better than the usual instant coffee you get in hotel rooms

    Sentiment
    • Positive
    Content
    • Room Amenities

  • Great priced room, clean and spacious and had everything I need to have a great weekend

    Sentiment
    • Positive
    Content
    • Value for Money

  • Great hotel in a fantastic location close to all sights around Westminster and two tube stations. Room was spotless , no noise from neighbours and a fantastic full breakfast for only £8 !

    Sentiment
    • Positive
    Content
    • Location & Accessibility

  • Hotel con una ubicación céntrica privilegiada, muy cerca de monumentos como el Big Ben, el London Eye y la Abadía de Westminster. Las habitaciones son bastante pequeñas, pero es una buena opción para hacer una escapada turística de un fin de semana.

    Sentiment
    • Positive
    Content
    • Location & Accessibility
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Sentiment Analysis (limited preview)
87 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for hub by Premier Inn London Westminster Abbey hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Consultants, Market Researchers, Customer Experience Specialists, Investment Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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