Premier Inn London County Hall: Mixed Reviews & Central Location
Uncover Premier Inn London County Hall Guest Insights

Premier Inn London County Hall: Mixed Reviews & Central Location

County Hall, Belvedere Rd, London SE1 7PB, United Kingdom

Mixed reviews for the Premier Inn London County Hall hotel, with guests highlighting issues like delayed check-ins, unfulfilled requests, cleanliness concerns, and slow WiFi. However, the central location, spacious rooms, friendly staff, and reliable service were praised by many visitors.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Clean room, great location, nice staff and a great price!

    Sentiment
    • Positive
    Content
    • Value for Money

  • During our stay, our valuables and cash were stolen.Safety: Always take valuables with you

    Sentiment
    • Negative
    Content
    • None

  • It is a great location for a hotel and a very clean room. Staff helpful.

    Sentiment
    • Positive
    Content
    • Location

  • Good location.clean rooms

    Sentiment
    • Positive
    Content
    • Cleanliness

  • Incredibly busy. Need to get to breakfast very early to avoid the crush! Only one lift was working. No chocs or water in my fridge as promised....had to wait ages and was then handed one small bottle of water but no chocs....meh!

    Sentiment
    • Positive
    Content
    • Customer Service

  • Excellent hotel in the perfect locationRooms: Rooms were clean and good sizeWalkability: The best location to see LondonFood & drinks: Breakfast and dinner were very good and great value

    Sentiment
    • Positive
    Content
    • Location
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Sentiment Analysis (of 30 reviews)
57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Premier Inn London County Hall hotel based on online reviews collected from Google Business. The analysis helps Hospitality Managers, Travel Consultants, Hotel Investors, Customer Experience Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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