Mixed Reactions to Messenger's Latest Update
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Mixed Reactions to Messenger's Latest Update

Unlock Insights: Messenger Update Feedback Report

Users are expressing frustration with the latest Messenger update, particularly regarding the unwanted integration of Meta AI. Issues include lost media, pinned messages, and difficulty in accessing features. Many users are upset about the forced PIN creation and the app's performance problems. The update has also led to concerns about security breaches and hacking. Overall, there is a strong sentiment against the mandatory Meta AI feature and a desire for more user control over app functionality.

Source: App Store Reviews of Messenger

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Customer Feedback Analysis of Messenger

Explore our in-depth analysis on Messenger's latest update feedback, covering AI concerns, lost data, and more.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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  • Meta Ai

    No one wants this Meta Ai. As evident as the recent comments and ratings review

    Sentiment
    • Negative
    Content
    • Unwanted AI Features
    Apr 21, 2024
  • Pinned messages after update

    After the most recent update I lost all my pinned messages and I really wanted to keep those. Is there a way to get them back?

    Sentiment
    • Negative
    Content
    • Lost Data and Media
    Apr 21, 2024
  • AI

    Stop trying to force AI on everyone! I do not want to see it every time I open Facebook or messenger. Just allow whoever wants it to opt in. And not being able to disable or delete it? Removed both Facebook and messenger from my phone. Will not use again until you remove ai or al least offer an opt out. Forcing it on people will force them to find new apps.

    Sentiment
    • Negative
    Content
    • Unwanted AI Features
    Apr 21, 2024
  • Hackers pt 2

    I don’t know why my friends or family pages keep getting hacked. This problem really needs to be resolved

    Sentiment
    • None
    Content
    • Account Security Concerns
    Apr 21, 2024
  • Pin???

    I dont want to create a pin for entering mu account.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 21, 2024
  • Get rid of AI

    I do not want AI in my messages!!!! Get this out as mandatory! I am so upset meta ruined everything again!!!!!

    Sentiment
    • Negative
    Content
    • Unwanted AI Features
    Apr 21, 2024
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Sentiment Analysis (limited preview)
-67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Messenger based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Data Analysts, Marketing Specialists, Mobile App Developers to discover insights into what people love, dislike, and need.

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