Mixed Feedback for LIVELY Jitterbug Smart4 Smartphone
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    • Customer Experience Specialists
    • Market Researchers
    • Senior Care Providers
    • Telecommunications Analysts
Mixed Feedback for LIVELY Jitterbug Smart4 Smartphone

Unlock Insights: LIVELY Jitterbug Smart4 Senior Smartphone Review Analysis

The reviews for the LIVELY Jitterbug Smart4 smartphone for seniors are mixed. While some users find it easy to navigate and suitable for elderly individuals due to its large text and font, others criticize its complexity, lack of certain features, and issues with activation and customer service. Common complaints include difficulties in setting up the phone, unexpected charges, poor quality, and unsatisfactory technical support. Despite positive aspects like good battery life and user-friendly design, the overall feedback highlights challenges with functionality, service plans, and usability, especially for seniors with limited technical knowledge.

Source: Amazon Product Reviews of LIVELY Jitterbug Smart4 Smartphone for

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Customer Feedback Analysis of LIVELY Jitterbug Smart4 Smartphone for

In-depth analysis of LIVELY Jitterbug Smart4 smartphone reviews focused on senior usability. Uncover insights into its features, service, and more.

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Custom Date - Jan 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • It is great for elderly

    I like the less complicated format. The text and font and numbers are bigger. These things are essential for elderly people.My mother in law had a iPhone and it was starting to become too much for her. The Jitterbug is effective and easier for her to use. She is able to call and communicate with ease.

    Sentiment
    • Positive
    Content
    • Ease of Use
  • Junk! Won't come on after 4 months.

    Waste of money. Poor quality. Won't come on after 4 months of very limited use.

    Sentiment
    • Negative
    Content
    • Phone Quality
  • Terrible phone

    Calls don't go thru or you can't hear when someone calls. We've adjusted settings just about every other day. Also the T Mobile people said phone was ok and as soon as we got home the same thing happened...can't hear ringer even though volumes are all set at capacity

    Sentiment
    • Negative
    Content
    • Phone Quality
  • Not as Advertised

    Jitterbug sole provider would not honor advertised plan as shown on TV and Amazon!

    Sentiment
    • Negative
    Content
    • Activation Process
    Aug 15, 2024
  • Grear for elderly

    Nice phone great for 911 response
    Great prices and easy set up.

    Sentiment
    • Positive
    Content
    • Phone Quality
    Jul 26, 2024
  • This phone sucks for the most part

    Do not believe any reviews that claim this is a great phone for older people. It has been a giant hassle to get it to half way function well for my mom. The help people are rude and unhelpful. Do not buy this phone. I'm sure there is an easier option out there, but this is definitely not it! My mom is 88, and will most likely go back to her iphone.

    Sentiment
    • Negative
    Content
    • Ease of Use
    Jul 18, 2024
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Sentiment Analysis (limited preview)
3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for LIVELY Jitterbug Smart4 Smartphone for Seniors - Cell Phone for Seniors - Not Compatible with Other based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Experience Specialists, Market Researchers, Senior Care Providers, Telecommunications Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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