Mixed Reviews: Praise for Comfort, Service, and Cleanliness at Kempinski The Boulevard Dubai
Unlock Insights: Kempinski The Boulevard Dubai Customer Feedback Report

Mixed Reviews: Praise for Comfort, Service, and Cleanliness at Kempinski The Boulevard Dubai

Sheikh Mohammed bin Rashid Blvd - Downtown Dubai - Dubai - United Arab Emirates

Kempinski The Boulevard Dubai receives mixed reviews, with praise for comfortable rooms, exceptional service, and clean environment. Specific staff members like Sisira, Robin, and Rabiul are highlighted for their outstanding service. However, some guests mention issues with room allocation, alarms, and dining experiences. The hotel's location, views, and amenities like the pool are appreciated by many. Overall, there are concerns about communication, pricing, and changes post-rebranding.

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Popular Phrases (of 30 reviews)
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  • Fantastic stay lovely hotel and friendly staff thanks to Jacob and Deepak

    Sentiment
    • Positive
    Content
    • Staff Appreciation

  • Bad reservation center , the price higher than the application prices even if they use any discount cards.

    Sentiment
    • Negative
    Content
    • Negative Feedback

  • It was great stay with family highly recommend special thanks to Afsana and Deepak

    Sentiment
    • Positive
    Content
    • Service Excellence

  • فندق مرتب وهادي ومريح وتعامل الاستقبال مره لطيف وشكر خاص للأداري الاستاذ / عمروجمال المكان يكمل بالادارة الحلوة

    Sentiment
    • Positive
    Content
    • Service Excellence

  • Ужасный сервис, особенно консьерж. Ведут себя так как будто ты им денег должен.

    Sentiment
    • Negative
    Content
    • Negative Feedback

  • Beautiful view and very pleasant place... fascinating decor with a beautiful drop-shaped chandelier...I loved it....

    Sentiment
    • Positive
    Content
    • Location and Views
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Sentiment Analysis (of 30 reviews)
74 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Kempinski The Boulevard Dubai based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Consultants, Customer Experience Analysts, Marketing Professionals, Investment Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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