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Customer Feedback Summary on Nykaa Beauty Shopping App: Major Concerns Noted
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  • Who is this report for?
    • E-commerce Managers
    • Market Researchers
    • Customer Service Executives
    • Product Managers
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Customer Feedback Summary on Nykaa Beauty Shopping App: Major Concerns Noted

Unlock Insights into Nykaa App: A Customer Feedback Report

The reviews for the Nykaa Beauty Shopping App reveal a significant number of customer frustrations primarily centered around delayed deliveries and inadequate customer support. Many users reported waiting weeks for their orders, with some stating that tracking options were nonexistent and complaints went unanswered. Positive feedback was limited, with only a few mentions of good products and a pleasant shopping experience. Customers expressed a strong dissatisfaction with the service, often advising others against using the app due to the inefficiencies in order fulfillment and communication. Overall, the experience for many users has been disappointing, leading to diminished trust in the app.

Source: Google Play Reviews of Nykaa - Beauty Shopping App

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Customer Feedback Analysis of Nykaa - Beauty Shopping App

Insightful report analyzing customer feedback on Nykaa Beauty Shopping App, focusing on delivery, support & more.

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Custom Date - Dec 13, 2025
Popular Phrases (limited preview)
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Featured Content
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  • mera order 2 din se out for delivery bta rha he. deliver abhi tk nhi huaa or nahi delivery boy ka call aaya. bakawas heee 😡😡😡😡😡😡😡 worst app ever 😠 if i have zero star rating for this i definitely gave you zero star.

    Sentiment
    • Negative
    Content
    • Frustration with Service
    Dec 10, 2025

  • I ordered 6 items on 21 nov ,2025 in nykaa Friday sale now it's dec 10 2025 till now and I didn't received the order yet no customer care helpline number is working I am getting frustrated by it in update it's coming delay the location can't be tracked what I would do for this . from Ludhiana, punjab

    Sentiment
    • Negative
    Content
    • Order Delays
    Dec 10, 2025

  • delivery times are slower than ancient times when they used pigeons to send messages

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Dec 10, 2025

  • really got frustrated about the app item got delayed 5 days not having any response from their very bad can't trust this app if we are having any occasion we should have order things a long back ?

    Sentiment
    • Negative
    Content
    • Order Delays
    Dec 10, 2025

  • 💗💗

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 10, 2025

  • I love nykaa app because this app personalise every makeup or skincare and this app has deals free prizes 😘

    Sentiment
    • Positive
    Content
    • Promotions and Deals
    Dec 10, 2025
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Sentiment Analysis (limited preview)
-10 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Nykaa - Beauty Shopping App based on online reviews collected from Google Play. The analysis helps E-commerce Managers, Market Researchers, Customer Service Executives, Product Managers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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