Mixed Reviews for HubSpot: Pricing Model and Support Team Criticized
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Mixed Reviews for HubSpot: Pricing Model and Support Team Criticized

Unlock Insights from HubSpot Customer Feedback Report

HubSpot, the all-in-one CRM platform, has received mixed reviews from its users. While some appreciate its user-friendliness and helpful tools, others criticize its pricing model and customer service. The platform's features are easy to use, but some require a paid subscription. HubSpot's support team has also received criticism for being unresponsive or unhelpful. Despite its flaws, many users appreciate HubSpot's ability to centralize data and provide marketing insights.

Source: Trustpilot Reviews of HubSpot 

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Customer Feedback Analysis of HubSpot 

Discover insights from mixed reviews on HubSpot's CRM, pricing, customer service, and more in our comprehensive analysis report.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Horrible onboarding experience by Perry Won

    Horrible onboarding experience, this so-called onboarding specialist: Perry Won guy looks like he doesn't care at all if we learn or not about the product. What a waste of time! Until now we still dont know how to use automations or pipelines! ridiculous!

    Sentiment
    • Negative
    Content
    • Onboarding Experience
    May 29, 2023
  • My corporate card keeps getting rejected. I can't find a human to talk to, text or email.

    I'm trying to pay our bill with a corporate credit card but it keeps getting rejected. I can't find a human to talk to, text or email. Terrible service.

    Sentiment
    • Negative
    Content
    • Pricing and Contracts
    May 22, 2023
  • I found HubSpot to be a great tool to…

    I found HubSpot to be a great tool to support my clients marketing use cases. It's far easier to use than competitors and delivers great market insights.

    Sentiment
    • Positive
    Content
    • Marketing Tools
    May 19, 2023
  • Hubspot it great

    Hubspot it great, it is super easy to use and very intuitive. I was new to the platform back in November but it has been very easy to learn and there are loads of resources out there to help if you get stuck.

    Sentiment
    • Positive
    Content
    • Ease of Use
    May 19, 2023
  • The best system ever

    The best system ever! im happy i heard about them from thebestsys.com - i didnt know that hubspot isnt only a crm - the lead nurturing items alone are amazing for my freelance delivery business!

    Sentiment
    • Positive
    Content
    • Marketing Tools
    Mar 27, 2023
  • HubSpot is an incredible CRM

    HubSpot is an incredible CRM that allows you to structure your data and manage your customer interactions.

    Sentiment
    • Positive
    Content
    • CRM Features
    Mar 17, 2023
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Sentiment Analysis (limited preview)
3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for HubSpot  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Sales Directors, Customer Support Managers, Business Development Executives, IT Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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