Bench Accounting receives mixed feedback from customers, with praises for convenience, responsiveness, and ease of use, but concerns over communication delays, pricing increases, and occasional errors. Customers appreciate the platform's efficiency, personalized service, and assistance with bookkeeping and taxes. However, some clients have faced challenges such as delayed tax filings, unaddressed issues, and perceived upselling attempts. Overall, Bench Accounting's efficient services, user-friendly platform, and helpful account managers benefit small business owners seeking streamlined bookkeeping and tax support.
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They've been responsive and easy to work with, the software is pretty intuitive
Very helpful and always attentive to our needs. We recommend Bench for your bookkeeping. It will save you time!
Super responsive and helpful. I love the automation and that I can see our financial status in a timely manner
Good assistance, and always pple available to sync and review the docs.
This has been a life saver for our company and they have helped us every step of the way. We have recommended them to everyone we know
Relatively easy to use. Fairly affordable. Good year end up financial package.
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