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User Frustrations and Service Issues with Belo Financial App
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  • Who is this report for?
    • Financial Analysts
    • Product Managers
    • Customer Experience Specialists
    • Mobile App Developers
    • Banking Professionals
User Frustrations and Service Issues with Belo Financial App

Unlock Insights: Belo App Customer Feedback Report

The reviews for the financial app 'Belo' highlight significant issues and frustrations among users. Common complaints include problems with international transfers, inability to access funds, and unsatisfactory customer support. Many users reported delays in transactions, with one user losing a substantial amount of money without resolution. Additionally, issues with app functionality and document requirements for account verification were noted. While some users found the app useful for making payments in Brazil and appreciated the exchange rates, the overall sentiment leans towards dissatisfaction due to the lack of responsive support and unresolved technical issues. Users expressed concerns about the reliability and safety of their funds, indicating a need for urgent improvements in service and communication.

Source: App Store Reviews of Belo: seu passporte financeiro

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Customer Feedback Analysis of Belo: seu passporte financeiro

Insightful analysis of customer feedback for Belo app, covering user issues and service challenges.

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Custom Date - Dec 14, 2025
Popular Phrases (limited preview)
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Featured Content
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  • NO SE DEPOSITA MI DINERO Y NO ME AYUDAN

    Hace 3 dias que no se acredita mi dinero, y pido ayuda y no responden. Solo robot te atienden y te responden con un mismo mensaje

    Sentiment
    • Negative
    Content
    • Customer Support Challenges
    Jul 22, 2025
  • No puedo abrir mi cuenta

    Quiero ingresar a mi cuenta y me salta error inesperado!!!!!!! Necesito mi dinero

    Sentiment
    • Negative
    Content
    • Account Access Errors
    Mar 31, 2025
  • Suporte não responde

    Fazem 12 dias que efetuei uma transferência e a pessoa não recebeu, o valor não retornou para a conta e ninguém responde. Um descaso tremendo. Se utilizam cuidado porque perdi R$ 5.500,00.

    Sentiment
    • Negative
    Content
    • Transfer Delays
    Jan 21, 2025
  • Excelente…

    el tipo de cambio que toma para transacciones rn diferentes monedas; el pago con PIX; y el soporte técnico. Responden y dan soluciones. RECOMIENDO.

    Sentiment
    • Positive
    Content
    • Currency Exchange Issues
    Nov 29, 2024
  • Un fiasco

    Hace más de una semana que no puedo usar la app para pagar en Brasil y cuando quiero devolver mi plata a otra cuenta se cierra el aplicativo espero poder sacar mi plata de ahí

    Sentiment
    • Negative
    Content
    • App Functionality Problems
    Aug 26, 2024
  • X

    Habiliten para Paraguay también

    Sentiment
    • Positive
    Content
    • Payment Method Limitations
    May 01, 2024
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Sentiment Analysis (limited preview)
-58 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Belo: seu passporte financeiro based on online reviews collected from App Store. The analysis helps Financial Analysts, Product Managers, Customer Experience Specialists, Mobile App Developers, Banking Professionals to discover insights into what people love, dislike, and need.

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