Mixed Reviews for Ambassador Transit Hotel at Changi Airport
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Mixed Reviews for Ambassador Transit Hotel at Changi Airport

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Changi Airport Departure, Airport Blvd., PTB2, Singapore 918155

Ambassador Transit Hotel at Changi Airport receives mixed reviews from customers. While some appreciate the convenience and amenities for a quick rest between flights, others criticize the high prices, cleanliness, and quality of service. Many mention the hotel's location within the airport, the availability of meals, and the comfort of the rooms and beds. Some guests highlight specific services like massages, while others express disappointment with noise levels and outdated room furnishings. Overall, opinions vary on whether the hotel is worth the cost, with suggestions to explore alternative options for transit stays.

Source: Google Business Reviews of Ambassador Transit Hotel

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Customer Feedback Analysis of Ambassador Transit Hotel

Explore in-depth customer feedback on Ambassador Transit Hotel with our comprehensive report. Ideal for enhancing guest experiences.

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  • Food was OK, but service was horrible. Usual Singapore style. Located at the far end of terminal 3, you have to hunt for it, though.Nearby activities: Bang next yo ghe Butterfly garden.

    Sentiment
    • None
    Content
    • Transit Convenience

  • Served it's purpose. Bed not very comfy but not a problem when you're exhausted and looking for a nap. Food is not so great, you could skip it and just buy a snack or meal before heading here or on your way to your next flight.

    Sentiment
    • Positive
    Content
    • Room Comfort

  • The location comes early after entering terminal 3. The service was good, The meals was great, and the shower was great, too. Thanks my lil bro for the treat. I spent 5 hours there having my iftar

    Sentiment
    • Positive
    Content
    • Hotel Amenities

  • Nice transit hotel in Changi. Comfortable and good location.I hated the dim lights in the room. No way to turn them up.Noisey kids in the hallway at about 3am.

    Sentiment
    • None
    Content
    • Room Comfort

  • villi shower room attitude rudeNo one is working at all and the service attitude is bad

    Sentiment
    • Positive
    Content
    • Staff Service

  • Prima overnachtings hotel.Goede bedden.Het ontbijt is matig.Food & drinks: Ontbijt is zeer matig.

    Sentiment
    • Positive
    Content
    • Room Comfort
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Sentiment Analysis (limited preview)
43 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ambassador Transit Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Marketing Professionals, Hospitality Consultants, Travel Agents to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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