Luxurious Oasis with Exceptional Service: Baccarat Hotel New York Review Summary
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Luxurious Oasis with Exceptional Service: Baccarat Hotel New York Review Summary

Unlock Guest Insights: Baccarat Hotel NY Feedback Report

28 W 53rd St, New York, NY 10019, United States

Baccarat Hotel New York stands out for its exceptional service, luxurious rooms, and beautiful decor. Guests praise the Afternoon Tea experience, helpful staff, and the prestige suite. However, some negative reviews mention issues with customer service and room cleanliness. Overall, the hotel offers a quiet, elegant oasis in NYC with top-notch amenities and a prime location near Rockefeller Center.

Source: Google Business Reviews of Baccarat Hotel New York

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Customer Feedback Analysis of Baccarat Hotel New York

Explore what guests love about Baccarat Hotel New York with our in-depth feedback analysis report.

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  • Special occasion high tea was a five star experience. Exquisite dining room & bar area, and of course beautiful glassware and chandeliers. Wonderful savory and sweet bites. Exemplary service. A quiet, elegant oasis in NYC. Already dreaming of my next visit

    Sentiment
    • Positive
    Content
    • Afternoon Tea Experience

  • USA hotels are diverse and cater to a wide range of preferences and budgets. The hospitality is exceptional, ensuring a comfortable and enjoyable stay. With their prime locations and excellent amenities, USA hotels provide a fantastic experience for travelers.

    Sentiment
    • None
    Content
    • Location Convenience

  • Wonderful experience, amazing staff. Will not want to stay anywhere else in New York from now on.

    Sentiment
    • Positive
    Content
    • Staff Hospitality

  • Really a great hotel! Lovely rooms.Excellent service.Top customer care: after a small misunderstanding about the bill, they took steps to reverse the excess items even a few days after departure.

    Sentiment
    • Positive
    Content
    • Staff Hospitality

  • Gorgeous place, perfect to enjoy a quiet and luxurious stay, surrounded of the incredible Baccarat beauty and elegance.Safety: Security staff is very attentive and friendly.

    Sentiment
    • Positive
    Content
    • Luxurious Accommodations

  • Very beautiful, clean and their service is excellentWorth a try

    Sentiment
    • Positive
    Content
    • Luxurious Accommodations
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57 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Baccarat Hotel New York based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel and Hospitality Consultants, Marketing Professionals in Hospitality, Interior Designers Specializing in Hotels to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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