Grand Copthorne Waterfront: Spacious Rooms, Excellent Service, Convenient Location
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Grand Copthorne Waterfront: Spacious Rooms, Excellent Service, Convenient Location

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392 Havelock Rd, Singapore 169663

Grand Copthorne Waterfront is praised for its spacious and modern rooms, excellent service, and convenient location near public transportation. Guests appreciate the beautiful river view, comfortable beds, and clean facilities. However, some reviews mention issues with noise from connecting rooms, high breakfast prices, and unresponsive staff. Overall, the hotel is recommended for its accommodating staff, great room amenities, and proximity to attractions like Clarke Quay and Orchard Road.

Source: Google Business Reviews of Grand Copthorne Waterfront

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Customer Feedback Analysis of Grand Copthorne Waterfront

Explore key insights from the Grand Copthorne Waterfront report on room quality, service, and more.

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Popular Phrases (limited preview)
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  • ็ฉบ้–“ๅฏฌๆ•ž๏ผŒ่จญๆ–ฝ็‹€ๆณไฝณ๏ผŒๆ—ฉ้คไนŸๆ˜ฏๅฏๅœˆๅฏ้ปžใ€‚ๅ”ฏไธ€็พŽไธญไธ่ถณไน‹่™•ๆ˜ฏๅƒนไฝๅ้ซ˜๏ผŒไธ้Žๆˆ‘่ช็‚บ้€™ๅƒนไฝๆ˜ฏๅฐๅพ—่ตท้€™ๆจฃ็š„ๆˆฟ้–“็‹€ๆณ็š„ใ€‚

    Sentiment
    • Positive
    Content
    • Value for Money

  • Had a pleasant experience at Grand Copthorne, room is big unlike any other SG hotel rooms, very clean

    Sentiment
    • Positive
    Content
    • Room Quality and Amenities

  • Very nice room with an excellent view of the river

    Sentiment
    • Positive
    Content
    • Room Quality and Amenities

  • In my family we are 4, so we ask for a double room, the beds are singles (yes for 1 person), so be sure ask for that

    Sentiment
    • Positive
    Content
    • Negative Experience and Room Concerns

  • ๊ทผ์ฒ˜์— ์ž‘์€ ์‡ผํ•‘๋ชฐ๋„ ์žˆ๊ณ ์ง€ํ•˜์ฒ ์—ญ๋„ ๊ฐ€๊น๊ณ  ๋ฒ„์Šค์ •๊ฑฐ์žฅ๋„ ๊ฐ€๊น๊ณ ํ˜ธํ…” ์พŒ์ ํ•˜๊ณ  ์ง์›๋“ค๋„ ์นœ์ ˆํ•˜๊ณ  ์กฐ์‹๋„ ์ข‹์•˜์Šต๋‹ˆ๋‹ค~Walkability: ๊นจ๋—ํ•˜๊ณ  ํ˜ธํ…”๋’ค์ชฝ์— ํ•˜์ฒœ๋ผ๊ณ  ๊ณต์›๋„ ์žˆ์–ด์„œ ์‚ฐ์ฑ…ํ•˜๊ธฐ๋„ ์ข‹๊ณ  ์ „์ฒด์ ์œผ๋กœ ๋งŒ์กฑํ–ˆ์Šต๋‹ˆ๋‹ค^^

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Quite basic hotel..basic rooms and service is quite average..there are better hotels around.

    Sentiment
    • Negative
    Content
    • Value for Money
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Sentiment Analysis (limited preview)
67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Grand Copthorne Waterfront based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Agents, Event Planners, Market Researchers, Customer Experience Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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