Mixed Reviews for DigiKey Electronics: Fast Delivery but Poor Customer Service
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Uncover Insights: Digi-Key Electronics Customer Feedback Report

Mixed Reviews for DigiKey Electronics: Fast Delivery but Poor Customer Service

DigiKey Electronics receives mixed reviews from customers. Some praise their fast delivery, extensive inventory, and smooth ordering process. Others complain about poor customer service, hidden costs, and issues with canceled orders. There are also concerns about import taxes, non-compliance with incoterms, and incorrect or missing items. Despite these criticisms, some customers appreciate the availability of specific products and genuine parts. Overall, opinions on DigiKey Electronics are divided.

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Custom Date - Apr 13, 2024
Featured Content
  • Rasante Lieferung

    Rasante Lieferung, beste Komunikation und Teile vorrätig.Besser geht es nicht!

    • Positive
    • Shipping and Delivery
    Mar 01, 2023
  • Glaubt nicht Jedem

    Trotz vieler Warnungen habe ich bestellt.ggf. Hatte ich keine Probleme mit dem Zoll da ich Netto nur knapp über 50€ bestellt habe.Aber am ende muss es jeder selber entscheiden wo er sie es bestellt.

    • Positive
    • Import Taxes
    Feb 06, 2023
  • Tolles Sortiment und rasche Lieferung

    Tolles Sortiment und rasche, einwandfreie Lieferung.

    • Positive
    • Shipping and Delivery
    Jan 18, 2023
  • Worked fine

    Ordered some smaller Adafruit parts to Finland. Everything went smooth.

    • Positive
    • Shipping and Delivery
    Dec 27, 2022
  • Nonexistent customer service

    It's impossible to contact them by phone, the number given is always busy.They didn't reply back to email.There are hidden cost they didn't show you before the order.Worse shop ever

    • Negative
    • Hidden Costs
    Aug 08, 2022
  • black hole

    ordered something, my CC declined due to "fraud alert". Frustrating but OK, not digikey's fault. The irritating bit is that the *silently* canceled my subsequent order and require a wire transfer?!

    • Negative
    • Order Cancellation
    Oct 13, 2021
  • See All Reviews
Sentiment Analysis
-30 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Digi-Key Electronics  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Executives, Supply Chain Analysts, Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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