Twycross Zoo: Mixed Reviews Highlighting Animal Welfare and Maintenance Concerns
Twycross Zoo Feedback Report: Uncover Visitor Insights

Twycross Zoo: Mixed Reviews Highlighting Animal Welfare and Maintenance Concerns

East Midland Zoological Society, Burton Rd, Atherstone CV9 3PX, United Kingdom

Mixed reviews for Twycross Zoo, highlighting issues like animal welfare concerns, lack of maintenance, overcrowding, and poor customer service. Some visitors enjoyed the variety of animals and knowledgeable staff, while others felt the zoo was run down with limited attractions and unhappy animals.

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  • Animal Welfare Advocates
  • Tourism Industry Analysts
  • Customer Service Managers
  • Marketing and PR Specialists

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Featured Content
  • Excellent day out with the family.Purchased tickets can be used again for free within a year.Great value.Amazing selection of animals to see and the zoo is very important for conservation.

    Sentiment
    • Positive
    Content
    • Value for Money
  • For more of my photos taken at Tywcross zoo, Folllow me on YouTube. Search for Marc Burden photography.

    Sentiment
    • Positive
    Content
    • Attractions and Exhibits
  • Great zoo and mostly flat. A lot of animals to see and always someone around to talk about the species. Also, a friendly Robin sat on the fence and let you get close to him

    Sentiment
    • Positive
    Content
    • Staff Friendliness
  • My first visit today. Extremely disappointed. Very run down. The animals didn't look happy at all. Expensive day for very little

    Sentiment
    • Negative
    Content
    • Maintenance and Renovation
  • Me and the family brought the season passes well worth it you can visit as many times as you want for 12 months grandkids love it.

    Sentiment
    • Positive
    Content
    • Value for Money
  • Great family time with kids for up to 4hrs, you can literally see the whole zoo and enjoy a picnic too.

    Sentiment
    • Positive
    Content
    • Family Experience
  • See All Reviews
Sentiment Analysis (of 30 reviews)
0 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Twycross Zoo based on online reviews collected from Google Business. The analysis helps Zoo Management Professionals, Animal Welfare Advocates, Tourism Industry Analysts, Customer Service Managers, Marketing and PR Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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