Mixed Reviews Highlighting Service Quality and Communication
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TONI&GUY Feedback Analysis: Service Insights Unveiled

Mixed Reviews Highlighting Service Quality and Communication

Mixed reviews for TONI&GUY with mentions of excellent service, friendly staff, communication issues, unsatisfactory results, and patch test problems. Customers highlight great experiences alongside complaints about rushed appointments, unmet expectations, and inconsistent quality.

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  • Salon Owners
  • Hair Stylists
  • Marketing Professionals
  • Customer Service Managers
  • Business Analysts

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Haircut

    Hello My haircutter was mama ParveenShe's so nice And the way she treats omg amazing ♥️♥️I really love the way she treated me

    Sentiment
    • Positive
    Content
    • Hair Styling Experience
    Mar 05, 2024
  • I had a full head of highlights only to discover that the top of my head was a different colour blonde to the bottom half. What ab extremely expensive disaster 😳 i will never go back to Toni and Guy

    Inferior products were clearly used for my hair. This company as gone down big time

    Sentiment
    • Negative
    Content
    • Hair Styling Experience
    Feb 20, 2024
  • Can't say enough good things about this place

    Gary cut my hair. Best haircut I've ever had. This is my third time here. Wouldn't consider going any place else now.

    Sentiment
    • Positive
    Content
    • Haircut Quality
    Feb 15, 2024
  • wonderful friendly knowledgeable staff

    wonderful friendly knowledgeable staff, great cut would give 6 stars if i could.

    Sentiment
    • Positive
    Content
    • Hair Styling Experience
    Feb 02, 2024
  • It was a nice experience had fun ☺️

    It was a nice experience had fun ☺️Pihu akka did good...Review from tuticorin

    Sentiment
    • Positive
    Content
    • Hair Styling Experience
    Jan 24, 2024
  • Ringwood store poor

    Ringwood do not call you back. Have left many messages and all ignored.

    Sentiment
    • Negative
    Content
    • Appointment Management
    Jan 21, 2024
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Sentiment Analysis (of 30 reviews)
5 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for TONI&GUY  based on online reviews collected from Trustpilot. The analysis helps Salon Owners, Hair Stylists, Marketing Professionals, Customer Service Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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