Customer Feedback Summary for Solcon Internet Services
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    • Product Managers
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Customer Feedback Summary for Solcon Internet Services

Solcon Customer Feedback: Insights & Improvement Strategies

The reviews for Solcon reveal a mix of customer experiences, highlighting both positive and negative aspects of their service. Many users appreciated the friendly and professional customer support, as well as quick assistance in resolving issues. However, significant concerns were raised about installation delays, communication problems, and misleading billing practices. Some customers reported a lack of internet connection and dissatisfaction with the equipment provided. While some found the internet connection reliable and service satisfactory, others expressed frustration over the value for money compared to competitors. Overall, Solcon's service delivery is perceived as inconsistent, with a need for improvement in communication and billing transparency.

Source: Trustpilot Reviews of Solcon 

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Customer Feedback Analysis of Solcon 

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Custom Date - Feb 09, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Goed en snel geholpen

    Goed en snel geholpen

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 26, 2024
  • Duidelijk op de vragen

    Duidelijk op de vragen

    Sentiment
    • Positive
    Content
    • Service Satisfaction
    Nov 24, 2024
  • Nog steeds geen glasvezel….

    Nog steeds geen glasvezel….

    Sentiment
    • Negative
    Content
    • Internet Connectivity
    Nov 24, 2024
  • Zeer kundig

    Zeer kundig, vriendelijk, behulpzaam, en probleem is opgelost

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 22, 2024
  • Snel en adequaat geholpen!

    Snel en adequaat geholpen!

    Sentiment
    • Positive
    Content
    • Service Satisfaction
    Nov 21, 2024
  • Heel behulpzaam en vriendelijk

    Heel behulpzaam en vriendelijk

    Sentiment
    • None
    Content
    • Customer Service
    Nov 21, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
30 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Solcon  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, Marketing Analysts, Business Strategists, Telecommunications Engineers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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