Salamander Washington DC: Mixed Reviews Highlight Service and Renovation Concerns
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Salamander Washington DC: Mixed Reviews Highlight Service and Renovation Concerns

Salamander Washington DC Review Report: Unveil Guest Insights

1330 Maryland Ave SW, Washington, DC 20024, United States

Salamander Washington DC receives mixed reviews with praise for the service, spacious rooms, and ideal location near monuments. However, ongoing renovations cause disappointments, such as limited amenities and misrepresented facilities. Guests highlight exceptional staff members like Malik and Elsa, urging for better communication during changes and improvements.

Source: Google Business Reviews of Salamander Washington DC

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Customer Feedback Analysis of Salamander Washington DC

Insightful Salamander Washington DC review analysis report. Discover customer feedback on services, rooms, and renovations.

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  • Fantastic hotel with incredible location. The staff is 5 star from arrival to departure. My fiancĂ©e and I had a wonderful time and we can’t wait to come back.

    Sentiment
    • Positive
    Content
    • Service Quality

  • Beautiful hotel. Parking was a bit of a mess out front. Service at the desk and concierge was excellent. Bar was nice, outdoor garden area also gorgeous. Quick walk to the monuments, great views.

    Sentiment
    • Positive
    Content
    • Location & Accessibility

  • Internet literally didn’t work for a vast majority of the time and nobody cared. Could never reach the front desk. It was like going back to the dark ages. Rooms are nice location great but if I’m going to pay $400-$500/ night I’d expect a to have internet.

    Sentiment
    • None
    Content
    • Amenities & Renovations

  • Went to an alumni function and had a great time! Great food. Nice drinks.

    Sentiment
    • Positive
    Content
    • Dining & Food Experience

  • Great location and service let down by the limited services available during construction. Whilst they did let me know before, I expected more at the prices they were charging. Also found the room quite noisy with the rail track outside.

    Sentiment
    • None
    Content
    • Value for Money

  • Salamander staff were great. We were there in Winter and the Hotel was warm. Location is great to the City. Loved it!!

    Sentiment
    • Positive
    Content
    • Overall Experience & Satisfaction
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50 Net Promoter
Score
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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