Roborock Q Revo: Performance Highlights and Customer Concerns
Roborock Q Revo Analysis: Insights & Feedback

Roborock Q Revo: Performance Highlights and Customer Concerns

The Roborock Q Revo Robot Vacuum and Mop has garnered mixed reviews from users. Many appreciate its strong suction, smart navigation, and efficient mopping capabilities, significantly easing their cleaning routines. However, several customers reported issues such as poor customer service, reliability problems, and challenges with tech features like app connectivity. Some noted that mop pads detach easily, and the device sometimes fails to return to its charging base. Many users experienced operational failures after a few months, leading to disappointment given the product's premium price. Overall, while the vacuum performs well initially, durability and support concerns hinder its reputation.

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Custom Date - Dec 03, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • keeps my floors clean with no effort on my part. :)

    i am really happy with my
    roborock!!!
    I named her Nori and she is part of my family. I have 2 daughters who bought because of my rave reviews!!!
    I am now living the life!

    Sentiment
    • Positive
    Content
    • Product Performance
    Oct 15, 2024
  • It gets its work done

    IS AN ESSENTIAL HOUSEHOLD!!!! it does get its work done, is the best feeling , going to sleep and put it to clean the whole apartment and waking up to clean, fresh floor.

    Sentiment
    • Positive
    Content
    • Product Performance
    Oct 14, 2024
  • Doesn't work right. No support.

    After about 2 months it stopped emptying itself when it docks. I reached out to Roborock support and they completely ignored me. After 5 months the robot doesn't power on anymore.

    Sentiment
    • Negative
    Content
    • Customer Service Issues
    Oct 10, 2024
  • One year wonder—not usable after 12 months

    Good but just for a year and then problems arose such as losing connectivity and unable to charge. Frustrating demise of an otherwise decent machine.

    Sentiment
    • Negative
    Content
    • Durability and Reliability
    Oct 10, 2024
  • Great Product

    Does a great job mopping and vacuuming. Plenty of settings. We were very surprised at how well it cleans. Using the App is easy.

    Sentiment
    • Positive
    Content
    • Product Performance
    Oct 08, 2024
  • very happy with it. Cats like it too.

    good

    Sentiment
    • Positive
    Content
    • Product Performance
    Oct 07, 2024
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Sentiment Analysis (of 30 reviews)
25 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for roborock Q Revo Robot Vacuum and Mop, Auto-Drying, Auto Mop Washing, Dual Spinning Mops, Auto Mop based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Experience Specialists, Market Researchers, Retail Buyers, Consumer Electronics Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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