Issues with App Functionality and Privacy Concerns
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    • App Developers
    • Product Managers
    • Marketing Specialists
    • Customer Experience Analysts
    • Data Analysts
Issues with App Functionality and Privacy Concerns

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The app has several issues such as crashes, inability to choose a store, and problems with adding items to the shopping cart. It also has issues with saving user data and accessing the internet. Despite these problems, the app is praised for its great service when it works correctly. Users suggest improvements in functionality and compare it to the Albert Heijn app, which works better. The app also raises concerns about privacy and sharing personal and financial information.

Source: Google Play Reviews of PLUS supermarkt - Apps on Google Play

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Customer Feedback Analysis of PLUS supermarkt - Apps on Google Play

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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Featured Content
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  • App start al dagen niet meer op, verwijderd opnieuw geĂŻnstalleerd maar wil niet helpen, zag al een antwoord je moet updaten, maar die optie is niet beschikbaar..

    Sentiment
    • Negative
    Content
    • Unable to Choose Store
    Sep 20, 2023

  • I downloaded it and it needs me to choose a shop that's near me, but it doesnt show any. I tried location, postal code, city but nothing. It doesnt let me continue to the app and it doesnt let me login either

    Sentiment
    • Negative
    Content
    • Unable to Choose Store
    Aug 23, 2023

  • Hierbij een nieuwe review maar hetzelfde probleem: app is overzichtelijk MAAR toevoegen van producten aan winkelmandje werkt niet, op mij mobiel, die van mijn moeder en zelfs de tablet. "kon helaas niet worden geladen". Het volledig sluiten of uitloggen helpt ook niet. Ik moet hierdoor de website gebruiken ipv de app maar website is net iets minder fijn te gebruiken. Dit euvel is nu al heel lang aan de gang en hoop dat er binnenkort eens iets aan gedaan gaat worden.

    Sentiment
    • Negative
    Content
    • Unable to Add Items to Cart
    May 26, 2023

  • Deelt je persoonlijke en financiele gegevens met anderen (=de hoogste bieder op het dark web). Trap er niet in.

    Sentiment
    • Negative
    Content
    • Privacy/Security Concerns
    Mar 17, 2023

  • Filters zetten je halverwege de lijst. Als je een account maakt met een boodschappen lijstje klaar dan moet je alles over doen want het lijstje is "gemaakt op een ander apparaat" en je krijgt pas te zien dat ze na 2dagen leveren als je lijstje af is. Account gemaakt alle info ingevult en nu blijkt het dus een nutteloze app te zijn

    Sentiment
    • None
    Content
    • Difficulty in Creating Shopping List
    Oct 19, 2022

  • Normaal gesproken een super app alleen nu wil hij niet meer. Inloggen, uitloggen en ook de winkelwagen wordt niet bewaard. Ook na een herinstallatie werkt hij niet. De wachtwoord reset doet het ook niet. Niet heel handig nu ik mijn boodschappen voor volgende week wil doen.. 2 sterren ipv 1 omdat hij normaal ideaal werkt..

    Sentiment
    • Negative
    Content
    • App Crashes
    Sep 23, 2022
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Sentiment Analysis (limited preview)
-44 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for PLUS supermarkt - Apps on Google Play based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, Marketing Specialists, Customer Experience Analysts, Data Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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