Nescafé Faces Backlash Over Recipe Changes and Quality Concerns
NESCAFÉ Customer Feedback Analysis: Unveil the Insights
The recent shift in Nescafé's product recipes has sparked widespread dissatisfaction among consumers, leading to a significant decline in brand loyalty. Many reviewers express disappointment over the excessive sweetness in new latte recipes and have reported a decline in quality in various instant coffee products, including Alta Rica and Gold Blend. Users also highlight issues with the NescaféDolce Gusto machines, citing product defects and poor customer service. The negative feedback is compounded by rising prices, prompting some customers to switch to cheaper alternatives. Overall, the sentiment points toward a growing frustration with Nescafé's changes and a strong desire for the return of previous recipes.
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Genial que podamos rellenar el tarro de Nescafé! Muy buena idea. Sostenible y ecológico.
Sentiment
Positive
Content
Packaging Changes
Feb 23, 2025
Well I ve been having these Coffees for…
Well I ve been having these Coffees for a very long time but I think this advert is very wrong. I ve never had a frothy top like that ever. A bit misleading !
Sentiment
Positive
Content
Taste Disappointment
Feb 10, 2025
The new Nescafé latte is awful
The new Nescafé latte is awful. Would not recommend it at all. Such a shame
Sentiment
Negative
Content
Taste Disappointment
Jan 22, 2025
Nescafé aero peppermint mocha
Nescafé aero peppermint mocha Not nice at all, very watery even when you use more that 1 sachet
Sentiment
Negative
Content
Taste Disappointment
Oct 16, 2024
The new version of Nescafé is far too sweet and is undrinkable. Do not buy it anymore. Such a shame
The new version of
Sentiment
Negative
Content
Recipe Changes
Sep 24, 2024
Just having Nescafe and all…
Just having Nescafe and all readyfeeling sick from first sip of this substance.
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