Lebara Money Transfer received mixed reviews on Trustpilot, with users praising its speed, reliability, and ease of use, while others expressed dissatisfaction after the transition to WorldRemit. Positive feedback highlighted fast transactions, simple interfaces, and good exchange rates. However, negative reviews criticized the change to WorldRemit, mentioning issues with rates and app functionality. Some users reported dissatisfaction with customer service and technical problems. Overall, opinions varied from excellent service to significant disappointment, urging caution when considering Lebara Money Transfer.
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I have been in Europe for almost 2 weeks now and have been told my roaming data would work. It has not worked the entire time I was here. Tired to get in contact but for no help. I am now on my last day in Europe and it has decided to work now…… this has made so unbelievably infuriated as it has decided to work on the last day of my trip in Europe. Your guys we sit is overpriced you have no good customer service and your roaming data doesn’t work!!!! Then randomly starts working!!!! On my last ...
Sentiment
Negative
Content
Customer Service and Roaming Data Complaints
Apr 15, 2024
LEBARA MONEY TRANSFER ARE FRAUDULENT(WORLD REMIT) STAY CLEAR OF THEM!!!!
Honestly,If there is a rating as bad as worse, then this company surely qualify for it.I wrote a review late last year October about Azimo and if I am honest, this company- Lebara Money Transfer is even worse off than Azimo to be honest. Azimo corrected their wrongs but this company's licence should be withdrawn because if it is withdrawn, it will make them sit up and stop messing up with people's money. The staffs are so unprofessional,grossly inefficient and lack appropriate standards to say ...
Sentiment
Negative
Content
Negative Feedback and Poor Experience
Feb 06, 2019
Your mobile app is useless.
In computer lebara is Ok. but in mobile phone your app is not working properly.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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