InterContinentalSingaporeRobertson Quay offers exceptional service in a modern setting, with small yet stylish rooms. Guests appreciate the friendly staff and convenient location near the Singapore River. The hotel's Publico restaurant receives mixed reviews for its breakfast. The hotel provides a cozy atmosphere with attentive staff members, like Nicholas and Ahmed, standing out for their excellent service. Some guests mention room size as a drawback, but overall, the hotel's cleanliness and hospitality make for a pleasant stay.
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Aravin helped us have the smoothest check-out experience, thank you so much for your help!
Sentiment
Positive
Content
Check-in and Check-out Experience
Very nice hotel, superb rooms and awesome staff (especially the German speaking staff). Highly recommend
Sentiment
Positive
Content
Overall Stay Experience
Rooms are small but modern, not suitable for a business trip if you are looking to work a bit in your room but everything has good quality. Only soft drinks in your mini fridge though.Pool is small and not a great view.The location is great, lots of nice places to eat and drink around.Crew are super helpful from the entrance to the reception.Generally very clean, modern and shiny.Food & drinks: Good choices for the breakfast.
Sentiment
Positive
Content
Location and Surroundings
A great place to meet up and chill. Great wine selection and food. Smiling service
Sentiment
Positive
Content
Food and Beverage Quality
Great stay. Aravin was extremely helpful
Sentiment
Positive
Content
Staff Friendliness and Service
Love the hotel, quite small but very classy, good service and has bidet
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This page displays purchase options and a preview of the customer feedback analysis report for InterContinental Singapore Robertson Quay, an IHG Hotel based on online reviews collected from Google Business. The analysis helps Hotel Management Professionals, Travel and Hospitality Consultants, Customer Experience Analysts, Marketing and Brand Managers, Investors in Hospitality Sector to discover insights into what people love, dislike, and need.
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