Mixed Feedback for Rhythm Energy: Customer Service, Transparency, and Rates Under Scrutiny
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Insightful Rhythm Energy Customer Feedback Report

Mixed Feedback for Rhythm Energy: Customer Service, Transparency, and Rates Under Scrutiny

Rhythm Energy receives mixed feedback from customers, with some praising their customer service, transparency, and renewable energy focus, while others complain about sudden rate increases, billing errors, and poor communication. Positive aspects highlighted include easy payment processes, detailed weekly updates, and competitive pricing. However, negative reviews mention high bills, unexpected charges, and difficulties in canceling accounts. Overall, the company's reputation appears to vary depending on individual experiences.

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  • Customer Experience Managers
  • Marketing Professionals
  • Renewable Energy Advocates
  • Business Analysts

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Good service and a friendly price sign…

    Good service and a friendly price sign up was easy also.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Mar 14, 2024
  • New customer …

    Immediately activated my new service Extremely nice provider

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Feb 21, 2024
  • Is a great service

    Excellent service great people very satisfied.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Jun 30, 2023
  • KEEP YOUR WALLET OPEN

    Bill just keeps going up and up. Plan on switching to another company.

    Sentiment
    • Negative
    Content
    • Billing and Pricing
    Jun 30, 2023
  • Seamless transition from previous…

    Seamless transition from previous service provider, tariff is competetive

    Sentiment
    • Positive
    Content
    • Ease of Switching Providers
    Jun 30, 2023
  • Excellent

    Excellent, very happy with the service, will sign up again in the future

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jun 29, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
34 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Rhythm Energy  based on online reviews collected from Trustpilot. The analysis helps Energy Consultants, Customer Experience Managers, Marketing Professionals, Renewable Energy Advocates, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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