Mixed Reviews for The Standard, High Line in NYC
Insightful Customer Feedback Report on The Standard, High Line

Mixed Reviews for The Standard, High Line in NYC

848 Washington St, New York, NY 10014, United States

The Standard, High Line hotel in NYC receives mixed reviews with praise for its location, views, and staff, while some guests criticize the noise levels and customer service. Positive comments highlight the fantastic views, amenities, and accommodating staff. However, negative feedback includes issues with room conditions, noise disturbances, and fraudulent credit card charges at the hotel restaurant.

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Featured Content
  • Ate at the restaurant which I thought was over priced and surprising little variety of items to choose. Good service, but not worthy of more than a place for drinks.

    Sentiment
    • None
    Content
    • Food and Dining Experience
  • Fabulous! In the heart of Chelsea with floor-to-ceiling river views, immediately above the High Line. Hip, clean, quiet, and truly awesome.

    Sentiment
    • Positive
    Content
    • Location and Views
  • Amazing property with stellar F&B and even better staff! Can’t wait to return!

    Sentiment
    • Positive
    Content
    • Overall Experience and Recommendation
  • Really great hotel, close to a ton of key spots. Vibe, service and space all top notch

    Sentiment
    • Positive
    Content
    • Location and Views
  • Will for sure be staying again amazing staff David was extremely accommodating can’t wait for the next staycation.

    Sentiment
    • Positive
    Content
    • Staff and Service
  • Expensive for what it is, but perfect if you’re seeking a getaway with your honey that makes you feel like the main characters in a yearning dystopian romance film.

    Sentiment
    • Positive
    Content
    • Value for Money
  • See All Reviews
Sentiment Analysis (of 30 reviews)
64 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Standard, High Line based on online reviews collected from Google Business. The analysis helps Hotel Managers, Market Researchers, Customer Service Trainers, Hospitality Consultants, Travel Advisors to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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