Universal Drugstore Customer Reviews Analysis
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In-Depth Universal Drugstore Review Analysis Report

Universal Drugstore Customer Reviews Analysis

Universal Drugstore receives mixed reviews from customers regarding shipping times, order accuracy, customer service, and medication quality. Some customers praise the affordability and timely delivery of medications, while others express frustration over delayed shipments, lost orders, and difficulties reaching pharmacists. There are mentions of good customer service, fast shipping, and occasional order discrepancies that were eventually resolved. Overall, Universal Drugstore's performance seems to vary, with a mix of positive and negative feedback from customers.

Best for
  • Pharmacy Managers
  • Healthcare Marketers
  • Customer Experience Analysts
  • Pharmaceutical Supply Chain Specialists
  • Retail Pharmacy Owners

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very knowledgeable of products

    Very knowledgeable of products. Friendly, helpful and easy to work with.5 out of 5 starsThanks Jim

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Feb 10, 2023
  • Great Prices

    Courteous and helpful customer service. Fast delivery and the best prices. What more can you ask for!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Feb 10, 2023
  • We accidental ordered and called and…

    We accidental ordered and called and canceled. Sent it anyway. Usually great service though.

    Sentiment
    • None
    Content
    • Order Fulfillment
    Feb 10, 2023
  • Universal Drug is there when I need my…

    Universal Drug is there when I need my meds. Customer service is always pleasant and helpful. Thank you for being there.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Feb 06, 2023
  • I have not received my order that was…

    I have not received my order that was done Dec. 24 2022. Thanks

    Sentiment
    • Negative
    Content
    • Communication
    Feb 06, 2023
  • You always have my medication in stock

    You always have my medication in stock. Customer service is always great. Nice, respectful people. Nocomplaints!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Feb 04, 2023
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Sentiment Analysis (of 30 reviews)
47 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Universaldrugstore  based on online reviews collected from Trustpilot. The analysis helps Pharmacy Managers, Healthcare Marketers, Customer Experience Analysts, Pharmaceutical Supply Chain Specialists, Retail Pharmacy Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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