Staypineapple, An Iconic Hotel: Unique Decor, Friendly Staff, Great Location
In-Depth Staypineapple Hotel Review Analysis

Staypineapple, An Iconic Hotel: Unique Decor, Friendly Staff, Great Location

1 W Washington St, Chicago, IL 60602, United States

Staypineapple, An Iconic Hotel in The Loop Chicago, stands out for its unique decor, friendly and helpful staff, comfortable rooms, and great location. Guests appreciate the welcoming atmosphere, cleanliness, and amenities provided. Some reviews highlight specific staff members like Cassandra, MarShay, and Michelle for their exceptional service. The hotel's central location allows for easy access to popular attractions, dining, and shopping. While some minor issues like noise levels and bathroom ventilation were mentioned, overall, guests highly recommend Staypineapple for a memorable and enjoyable stay.

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  • Travel Agents

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Solid hotel stay. Staff is very polite and helpful. Cassandra at front desk was doing a great job and making sure all customer needs are addressed. Thank you!

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Helpfulness

  • Really cute lounge and lobby. A little run down due to its historic nature. Cute rooms. Good service!

    Sentiment
    • Positive
    Content
    • Hotel Decor and Architecture

  • This hotel is comfortable and clean. excellent staff. friendly and helpful. central location to shopping, dining, and transportation.

    Sentiment
    • Positive
    Content
    • Overall Experience and Recommendation

  • Great location and such a cool hotel! Architecture is amazing, so many additional perks … but it’s the staff that sets this apart from other hotels.

    Sentiment
    • Positive
    Content
    • Hotel Decor and Architecture

  • MarShay, Cassandra were beyond amazing! They made sure that my family was taken care of. Helpful staff all around! I recommend. Very classy and a regal hotel.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Helpfulness

  • I liked my room so much that it was tempting to stay in my room all day. Most welcoming bed I've ever had at a hotel too. Front desk was pleasant too.

    Sentiment
    • Positive
    Content
    • Room Comfort and Amenities
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Sentiment Analysis (of 30 reviews)
94 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Staypineapple, An Iconic Hotel, The Loop Chicago based on online reviews collected from Google Business. The analysis helps Hotel Managers, Tourism Marketers, Customer Service Trainers, Hospitality Consultants, Travel Agents to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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