Executive Summary: Hotel Terrou-Bi in Dakar - Beautiful Facilities, Ocean Views, and Excellent Service
Hotel Terrou-Bi Customer Feedback Analysis: A Deep Dive

Executive Summary: Hotel Terrou-Bi in Dakar - Beautiful Facilities, Ocean Views, and Excellent Service

Boulevard Martin Luther King Dakar, 11500, Senegal

Hotel Terrou-Bi in Dakar is praised for its beautiful facilities, ocean views, great pool, and excellent breakfast. Guests appreciate the comfortable rooms, friendly staff, and the variety of food and drink options. Some guests note language barriers and slow service as minor issues. However, overall, the hotel is highly recommended for both business and leisure stays, with positive mentions of the private beach, security measures, and spacious, clean rooms.

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  • Tourism Marketers
  • Hospitality Consultants
  • Travel Agents
  • Customer Experience Specialists

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Featured Content
  • Posto bellissimo , con i miei amici che abitano di fronte ,tutte le volte a Dakar andavamo o a cena oppure per mangiare il gelato ,molto positivo

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction
  • Magnifique hôtel à la hauteur de nos attentes…Calme,propre avec un personnel très agréable souriant et disponible. Le service ainsi que le restaurant sont formidable.

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction
  • Pour le restaurant uniquement : Déçu que la cuisine ne soit pas à la hauteur des lieux. Service approximatif mais souriant.

    Sentiment
    • Negative
    Content
    • Food and Drinks
  • Well located hotel, comfortable rooms and very attentive and professional staff.The food is very good and the wifi is fast.

    Sentiment
    • Positive
    Content
    • Location and Views
  • Hôtel agréable. Personnel très accueillantNearby activities: Balade en mer et pêcheSafety: Système de sécurité moderne !

    Sentiment
    • Positive
    Content
    • Location and Views
  • Excellent stayDo not hesitate to ask Jean Baptiste, the employee of the month at reception, who finds solutions to all problems.

    Sentiment
    • Positive
    Content
    • Service and Staff
  • See All Reviews
Sentiment Analysis (of 30 reviews)
77 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hotel Terrou-Bi based on online reviews collected from Google Business. The analysis helps Hotel Managers, Tourism Marketers, Hospitality Consultants, Travel Agents, Customer Experience Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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