Mixed Feedback on Inno Supps: Effectiveness Praised, Shipping Criticized
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In-depth Analysis of Inno Supps Customer Feedback

Mixed Feedback on Inno Supps: Effectiveness Praised, Shipping Criticized

Mixed reviews on Inno Supps with positive feedback on product effectiveness and customer service, but negative comments on shipping costs, return policy, and side effects experienced by some users. The company appears responsive to some issues but faces criticism regarding subscription management and product results. Customers highlight the need for improvement in transparency, communication, and handling of shipping problems.

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Nitro Wood

    This product did not work for my husband. I wasted my money

    Sentiment
    • Negative
    Content
    • Product Effectiveness
    Jan 13, 2024
  • The time line from order to delivery…

    The time line from order to delivery was way too long. If anything takes more than 2 weeks is too long for supplements. I just started taking the product but I don’t know how will they work.

    Sentiment
    • Negative
    Content
    • Shipping and Return Issues
    Jan 11, 2024
  • So far so good very satisfied with this…

    So far so good very satisfied with this product started Monday and the bloating is gone lost 3lbs in 2 days

    Sentiment
    • Positive
    Content
    • Fitness and Health Benefits
    Jan 11, 2024
  • I have been taking night shred but it…

    I have been taking night shred but it is waking me up at around 2or 3 am which is the opposite to what it says it does. The nitro wood is working very well

    Sentiment
    • None
    Content
    • Sleep Quality
    Jan 05, 2024
  • Will not refund

    I've been using Innosupps for over a year, I get the coffee because I feel like it does help me feel energized. However, I moved recently and I updated my address in the system but my package got sent to my old address. I called my old apartment and they said there was no package for me so I contacted the Innosupps company which told me that sometimes the delivery driver will mark the package as delivered and that I should wait. The next day, they emailed me again to tell me that since the package was already delivered that they basically couldn't do anything but if I wanted I could pay an additional $2 for shipping insurance then they may work something out. Sorry, but my coffee was $43 and you WONT do anything? I would advise to stay away because they won't help you with any shipping issues.

    Sentiment
    • Negative
    Content
    • Shipping and Return Issues
    Dec 31, 2023
  • Beware of return policy

    This company is absurd with their shipping rate and return policy. Not only do they charge a $10 shipping fee on their expensive products, but if you need/want to return something, they don't refund the amount you paid for shipping, nor do they offer a prepaid return label. Even if you ask their customer service reps to make an exception, they won't. Something needs to change.

    Sentiment
    • Negative
    Content
    • Shipping and Return Issues
    Dec 30, 2023
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Sentiment Analysis (of 30 reviews)
-3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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