Mixed User Opinions on Hepsiburada: Online Shopping App
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Mixed User Opinions on Hepsiburada: Online Shopping App

Hepsiburada User Feedback Report: Key Insights Revealed

Hepsiburada: Online Alışveriş app users express mixed opinions, highlighting issues like late deliveries, connection errors, pricing compared to competitors, and difficulty in placing orders. Some praise the reliability and speed of the service, while others complain about technical glitches and customer service experiences. The app's recent update causing login problems and exclusive discounts for certain brands have also sparked frustration. Overall, users appreciate the fast delivery and reliable service but emphasize the need for better technical performance and customer support.

Source: Google Play Reviews of Hepsiburada: Online Alışveriş

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Customer Feedback Analysis of Hepsiburada: Online Alışveriş

Discover insights from our Hepsiburada app feedback analysis. Uncover user opinions on service, delivery, and app performance.

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Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
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Featured Content
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  • devamlı alışveriş yaptığım bir site ilgili ve alakalılar.hepsiburada sitesine ilgi ve alakalarından teşekkür ediyorum saygılar kolay gelsin

    Sentiment
    • Positive
    Content
    • None
    Apr 23, 2024

  • Son güncelleme den bu yana bağlantı problemi nedeniyle giremiyorum servis bağlantı hatası veriyor ve hiç kimse ilgilenmiyor

    Sentiment
    • Negative
    Content
    • None
    Apr 23, 2024

  • Her 10 15 dk da bir bildirim geliyor. Rahatsız edici bir hal alıyor artık. Günde bi iki tane gelse yeterli ama her dk geliyor. Bu nedenden dolayı siliyorum. Rakip firmaların uygulamalarını tercih edeceğim. Böyle rezalet olamaz.

    Sentiment
    • Negative
    Content
    • None
    Apr 23, 2024

  • Android 7 ve aşağı sürümlere siteye girişi engelleyip bağlantınızı kontrol edin diyen. Bir de üzerine güncellemelerden mahrum bırakmayan hepsiburada ya saygılar sevgiler. Yakında iphone si veya pahalı telefonu olmayan giremez derse şaşırmayız

    Sentiment
    • Negative
    Content
    • None
    Apr 23, 2024

  • İnsanı verem eden bir uygulama ürün almayı neden bu kadar zorlaştırıyor anlamiyorum

    Sentiment
    • Negative
    Content
    • None
    Apr 23, 2024

  • Premium üyesiyim. Son zamanlarda bazı markalarda tek alışverişe has indirimler hasıl olmaya başladı ve bu durum gerçekten sinir bozucu.

    Sentiment
    • Negative
    Content
    • None
    Apr 23, 2024
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Sentiment Analysis (limited preview)
-13 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Hepsiburada: Online Alışveriş based on online reviews collected from Google Play. The analysis helps E-commerce Managers, Product Managers, Market Analysts, Customer Service Directors, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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