Mixed Feedback for Giftbasketsoverseas Service
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Giftbasketsoverseas Review Analysis: Insightful Customer Feedback

Mixed Feedback for Giftbasketsoverseas Service

Giftbasketsoverseas receives mixed reviews with some customers praising the timely delivery and personalized service for bulk orders, while others complain about missing items, high prices, and poor communication. Positive feedback highlights excellent customer service and efficient deliveries, especially for international gifts. However, negative reviews mention disappointment with product quality, unmet requests, and issues with delivery accuracy and responsiveness.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Wow...

    Wow.... I never thought I could be so far away and feel so close.Gift Baskets Overseas made it happen. Thank you for making my day and my husband's.

    Sentiment
    • Positive
    Content
    • International Gift Delivery
    Apr 09, 2024
  • This was my first order

    This was my first order. Thank you very much to the company for the quality service. My mother was very happy to receive my gift.

    Sentiment
    • Positive
    Content
    • Product Quality and Variety
    Mar 03, 2024
  • There is no excuse for not sending gifts

    I live in Panama and wanted to send a gift to Kenya. The package was wrapped beautifully and delivered exactly on the date I wanted. This is excellence and quality👌

    Sentiment
    • Positive
    Content
    • International Gift Delivery
    Feb 17, 2024
  • Great communication and overall…

    Great communication and overall service, will definately use again for our corporate hampers. :)

    Sentiment
    • Positive
    Content
    • Communication and Follow-up
    Jan 19, 2024
  • Very good service and following up off…

    Very good service and following up off the whole procces. Top company!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Dec 29, 2023
  • Timely and efficient

    I like that Giftbasket Overseas is timely in their deliveries and the customer support team is very prompt in case I have queries.

    Sentiment
    • Positive
    Content
    • Delivery Service Experience
    Dec 28, 2023
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Giftbasketsoverseas  based on online reviews collected from Trustpilot. The analysis helps Market Research Analysts, Customer Experience Managers, Product Managers, Marketing Strategists, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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