Fishpond.co.nz Review Summary - Reliable Service and Prompt Delivery
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Fishpond.co.nz Customer Feedback Analysis Report

Fishpond.co.nz Review Summary - Reliable Service and Prompt Delivery

Fishpond.co.nz receives generally positive feedback for its reliable service, prompt delivery, and wide book selection. Customers appreciate the ease of ordering online and the ability to track their packages. While some experienced delays, overall satisfaction with the service and pricing remains high, with many praising the company's trustworthiness. There is a strong sentiment of loyalty towards Fishpond due to its reliability and local ownership.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Good prompt service and delivery of my…

    Good prompt service and delivery of my delightful book..

    Sentiment
    • Positive
    Content
    • Prompt Delivery
    May 03, 2024
  • Bookworm!

    Good service, as always.Good choice of reading material.What more could I ask for.

    Sentiment
    • Positive
    Content
    • Good Service
    Apr 27, 2024
  • Reliable and good prices

    I’ve been buying from Fishpond for many years and they’ve always been very reliable and their prices are pretty good compared with a lot of their competitors. And they’re New Zealand owned, so it’s a great opportunity to support a local business.

    Sentiment
    • Positive
    Content
    • Reliability
    Apr 21, 2024
  • Always reliable and helpful

    Always reliable and helpful. Easy to order from the web site and have it delivered to our mailbox

    Sentiment
    • Positive
    Content
    • Reliability
    Apr 09, 2024
  • Prompt delivery

    Prompt delivery

    Sentiment
    • Positive
    Content
    • Book Availability
    Apr 08, 2024
  • Parcel has still not been delivered…

    Parcel has still not been delivered even though I received an email stating it had been. I have been back in touch with Fishpond on several occasions. Just appears to be attempting to stall the refund I have requested. Will not be using them in future.

    Sentiment
    • Negative
    Content
    • Customer Support
    Apr 08, 2024
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Fishpond.co.nz  based on online reviews collected from Trustpilot. The analysis helps Market Analysts, Digital Marketers, E-commerce Managers, Product Managers, Customer Experience Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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