Mixed User Feedback on Inter Banking App: Usability vs. Technical Issues
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    • Banking Strategy Consultants
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Mixed User Feedback on Inter Banking App: Usability vs. Technical Issues

Explore the Real User Feedback on Inter Banking App

The reviews for the 'Inter: Conta, CartĂŁo e Pix' app reflect a mix of positive and negative experiences. Users appreciate the convenience of features like Pix and the quality of the card, highlighting its practicality and speed. However, many express frustration with recent app updates that have caused issues such as login failures, unresponsive interfaces, and problems with account access. Customers also report dissatisfaction with customer service, particularly regarding credit limit updates and account security measures. Overall, while some users find the bank useful and user-friendly, the recurring technical issues and lack of effective support have led to significant dissatisfaction among a substantial number of users.

Source: App Store Reviews of Inter: Conta, Cartão e Pix

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Customer Feedback Analysis of Inter: Conta, Cartão e Pix

Uncover the dual-sided user feedback on Inter Banking App, focusing on usability, service, and technical challenges.

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Custom Date - Jan 10, 2025
Popular Phrases (limited preview)
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Featured Content
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  • CDB

    NĂŁo consigo tirar nem 1 real mesmo depois de 1 mĂȘs

    Sentiment
    • None
    Content
    • Account Access Difficulties
    Dec 31, 2024
  • Melhor banco

    Ótima

    Sentiment
    • Positive
    Content
    • Positive User Experience
    Dec 30, 2024
  • Satisfeito com o app Inter

    Bem fĂĄcil de usar.

    Sentiment
    • Positive
    Content
    • Positive User Experience
    Dec 30, 2024
  • Horrível

    HorrĂ­vel

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Dec 29, 2024
  • Nao funciona

    Esse aplicativo nem abre mais

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Dec 29, 2024
  • Praticidade

    Muito pratico o pix do inter, amei!

    Sentiment
    • Positive
    Content
    • Positive User Experience
    Dec 27, 2024
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Sentiment Analysis (limited preview)
-16 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Inter: Conta, Cartão e Pix based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Support Managers, Banking Strategy Consultants, Financial Technology Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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