Mixed User Opinions of hOn Laundry App
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Mixed User Opinions of hOn Laundry App

Explore the Real User Experience of the hOn App

Users have mixed opinions about the hOn app, with some praising its ease of use and helpful features, while others complain about constant buffering, connectivity issues, and unresponsive customer support. The app is both praised for its usefulness in monitoring laundry cycles and criticized for its frequent crashes, slow performance, and lack of functionality like scheduling and AC control.

Source: Google Play Reviews of hOn

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Customer Feedback Analysis of hOn

Uncover user perspectives on the hOn app with our in-depth analysis of customer feedback from Google Play.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Rarely works. When I open the app, I'm met with a blank white screen. This is a constant problem

    Sentiment
    • Negative
    Content
    • App Connectivity Issues
    Jul 09, 2024

  • No more coming down at night. Wait for the washer to stop

    Sentiment
    • Positive
    Content
    • Ease of Use and Convenience
    Jul 08, 2024

  • The devs of this app should all be fired, the pair process simply doesn't work

    Sentiment
    • Negative
    Content
    • Device Pairing Problems
    Jul 08, 2024

  • Awful App, crashes no longer always change cycle temperatures.

    Sentiment
    • Negative
    Content
    • User Interface Concerns
    Jul 02, 2024

  • Useless since the last update. Constantly buffering and not loading programs.

    Sentiment
    • Negative
    Content
    • App Connectivity Issues
    Jul 01, 2024

  • Very disappointed in AC control. It cannot set the "light on/off" in the app, and any change in app makes light on override on top of remote. Which makes it useless to use during the night.

    Sentiment
    • Negative
    Content
    • AC Control Feature
    Jul 01, 2024
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Sentiment Analysis (limited preview)
0 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for hOn based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Support Specialists, User Experience Designers, Mobile App Developers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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